TOPdesk will be carrying out maintenance to their internal tooling during this time.

This update does not directly affect the University’s TOPdesk environment, and no impact to service availability is expected.

However, as the work is taking place within TOPdesk’s wider datacentre infrastructure, there is a small possibility that access to TOPdesk may be briefly interrupted for up to 10 minutes during the maintenance window.

We do not anticipate disruption but will monitor the service as a precaution.