Maintenance
File Storage - Phased Migration (Februrary)
Resolved Feb 28, 2026 at 5:20pm UTC
We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.
This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.
iTrent - Upgrade
Resolved Feb 2, 2026 at 5:20pm UTC
iTrent (including ESS and MSS) will be unavailable while we carry out a planned upgrade to support a mandatory update required for the next financial year. This update includes important payroll and legislative changes (such as national insurance and rate code updates). We apologise for any inconvenience and will restore access as soon as the work is complete.
OneDrive - Storage Quota Update
Resolved Feb 5, 2026 at 2:00pm UTC
We are making an update to OneDrive storage limits in line with new University standards. Default storage allocations will be set to 50 GB for staff and 500 GB for students. This change increases the default OneDrive storage allocation for both staff and students, providing more space for files and reducing the need to request additional storage.
There will be no disruption to access during this change, and users who currently exceed these limits will continue to have access, w...
Network (Ethernet & Wi-Fi) - Upgrade in 1 South
Resolved Feb 12, 2026 at 10:00am UTC
We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.
Nimbus HPC - GPU Upgrade
Resolved Feb 22, 2026 at 5:00pm UTC
We will be carrying out planned maintenance on the Nimbus HPC cluster with work expected to last up to 30 hours.
This maintenance is required because some of the current GPU hardware used by Nimbus is being retired by our cloud provider. To ensure continued availability and long-term support, we will be upgrading the cluster to newer, next-generation GPU nodes.
During this window, Nimbus HPC access and the Nimbus cost estimator will be unavailable, and GPU workloads will not be able to run....
macOS - Self Service Upgrade (Self Service+)
Resolved Feb 23, 2026 at 11:00am UTC
We will begin a phased deployment of Self Service+ to managed macOS devices for staff and students. This update introduces a refreshed design, improved integration with macOS and Jamf Connect, and enhanced functionality for installing University-managed software.
No downtime is expected, but users may notice changes to the Self Service application interface as the new version is rolled out. The deployment will start with a small group and expand gradually to ensure everything is working as e...
GitHub Enterprise - Server Restart
Resolved Feb 24, 2026 at 8:00am UTC
We will be restarting the GitHub Enterprise server to complete the installation of a security update. During this time, access to GitHub Enterprise may be briefly unavailable. This work is required to ensure the continued security and stability of the service.
iTrent - Upgrade (ESS & MSS)
Resolved Feb 26, 2026 at 11:00am UTC
This maintenance has now concluded. Thank you for your patience.
2 previous updates
Network (Ethernet & Wi-Fi) - Upgrade in 1 South
Resolved Feb 26, 2026 at 10:00am UTC
We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.
File Storage - Phased Migration (March)
Resolved Mar 31, 2026 at 4:20pm UTC
We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.
This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.
REDCap - Server Maintenance
Resolved Mar 4, 2026 at 10:28am UTC
This maintenance has now concluded.
1 previous update
Panopto Scheduler - Brief Maintenance
Resolved Mar 4, 2026 at 6:00pm UTC
We will be carrying out a short period of maintenance on the Panopto Scheduler to improve access for non-payroll staff. During this time, the Scheduler will be temporarily unavailable.
Once complete, non-payroll users (such as contractors or agency staff) will be able to access the Scheduler and schedule recordings where they are listed as a unit convenor or additional teacher.
SendSuite - Server Restart
Resolved Mar 5, 2026 at 7:30pm UTC
We will be restarting the SendSuite server. During this time, the service may be unavailable for up to 15 minutes. This work is required to ensure the continued security and reliable operation of the application.
Network (Ethernet + Wi-Fi) - Firmware Upgrade
Resolved Mar 6, 2026 at 9:00am UTC
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- The SU Bath (Student Union)
- Solsbury (Student Accommodation)
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
TOPdesk - Brief Maintenance
Resolved Mar 8, 2026 at 12:00pm UTC
TOPdesk will be carrying out maintenance to their internal tooling during this time.
This update does not directly affect the University’s TOPdesk environment, and no impact to service availability is expected.
However, as the work is taking place within TOPdesk’s wider datacentre infrastructure, there is a small possibility that access to TOPdesk may be briefly interrupted for up to 10 minutes during the maintenance window.
We do not anticipate disruption but will monitor the service ...
Website (bath.ac.uk) - Server Updates
Resolved Mar 10, 2026 at 8:30am UTC
We will be upgrading the versions of Apache and PHP used on the University’s web servers during this maintenance window. The website may be briefly unavailable while the updates are applied.
These updates ensure the platform remains secure, up to date, and aligned with supported versions across our infrastructure, helping to maintain the security and stability of the University website.
Network (Ethernet & Wi-Fi) - Switch Reboot in 4 South
Resolved Mar 13, 2026 at 10:00am UTC
We will be rebooting network equipment in this location as part of routine maintenance to maintain performance and reliability. During this work, users may experience brief interruptions (up to five minutes) to Ethernet (wired) and Wi-Fi (wireless) connections.
Network (Ethernet & Wi-Fi) - Upgrade in Wolfson House
Resolved Mar 18, 2026 at 11:00am UTC
We are replacing end-of-life network equipment in this location to enhance connectivity, strengthen security, and enable new features. During this upgrade, users may experience brief interruptions (around one minute) to Ethernet (wired) and Wi-Fi (wireless) connections.
Panopto - Cloud Maintenance
Resolved Mar 22, 2026 at 1:00am UTC
According to Panopto: "Panopto Cloud services are scheduled for essential database maintenance and enhancements on Saturday, March 21st, 2026. These updates necessitate a period of downtime, which is projected to last up to three (3) hours.
During this maintenance window, access to videos on your Panopto site will be unavailable. Furthermore, any attempts to upload new content from recording clients will result in a "Server unable to connect" error message."
CMS, MySQL, SAMIS (3rd-party data) - Quarterly Patching
Resolved Mar 30, 2026 at 6:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
Network - Firmware Upgrade in Various Locations (Day 1)
Resolved Mar 30, 2026 at 7:00am UTC
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- 1 South
- 2 South
- 3 South
- 4 South
- 4 South Annexe
- 5 South
- Fossil Shed
- Lodge
- Medical Centre
- Milner
- Osbourne
- Radiation Store
- Southern Comms
- Woodlands
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Pepi and Rheumatology - Quarterly Patching
Resolved Mar 31, 2026 at 6:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
Data Centre Network Migration - Server Moves
Resolved Apr 2, 2026 at 10:00am UTC
We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure.
A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.
Services that may be briefly affected include:
- Telephony services (including emergency phones)
- Software licence servers (which may impact access to some specialist ap...
Network - Firmware Upgrade in Various Locations (Day 2)
Resolved Mar 31, 2026 at 7:00am UTC
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- 1WN
- 2W
- 3W
- 3W Annexe
- 3WN
- 4W
- Wessex House
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
File Storage - Phased Migration (April)
Maintenance Apr 1, 2026 at 8:00am UTC
We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.
This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.
iTrent - Upgrade (ESS & MSS)
Resolved Apr 1, 2026 at 8:00am UTC
We will be performing an upgrade of the iTrent system.
During the upgrade window, both Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 15 minutes. Users will be logged off at the start of the upgrade and will not be able to log in again until the work is complete.
This update includes routine fixes and an important legislative change to Statutory Sick Pay rules.
Network - Firmware Upgrade in Various Locations (Day 3)
Resolved Apr 1, 2026 at 7:00am UTC
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- 5W
- 6W
- 6WS
- 8W
- 9W
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Files.Bath (Nextcloud) - Maintenance
Resolved Apr 8, 2026 at 10:58am UTC
Maintenance complete.
2 previous updates
Agresso, FoodDirect - Quarterly Patching
Resolved Apr 9, 2026 at 6:00pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
REDCap - Minor Update
Resolved Apr 9, 2026 at 8:15am UTC
The REDCap server will undergo an incremental update at this time. During the installation and subsequent restart, the system may be unavailable for up to 10 minutes. This update helps ensure the continued security and functionality of the application.
Network - Firmware Upgrade in Various Locations
Resolved Apr 9, 2026 at 6:00am UTC
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- 1 East
- 2 East
- 3 East
- 4 East
- 4 East South
- 6 East
- 8 East
- Boiler House
- Carpenters Workshop
- Norwood House
- Sports Hall
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
SAMIS - Annual Upgrade
Resolved Apr 15, 2026 at 3:39pm UTC
SAMIS is now back online following the upgrade.
2 previous updates
Panopto (Re:View) Scheduler - Unavailable
Resolved Apr 15, 2026 at 3:39pm UTC
SAMIS (and therefore the Panopto Scheduler) is now back online following the upgrade.
2 previous updates
SAMIS, SAMIS Cron server, HUB - Quarterly Patching
Resolved Apr 13, 2026 at 7:00pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
Data Centre Network Migration - Server Moves
Resolved Apr 17, 2026 at 10:00am UTC
Maintenance ended
1 previous update
iTrent, NESA, Grouper - Quarterly Patching
Resolved Apr 14, 2026 at 7:00pm UTC
Maintenance ended
1 previous update
Data Centre Network Migration - Server Moves
Resolved Apr 24, 2026 at 10:00am UTC
Maintenance ended
1 previous update
Sympa (lists.bath.ac.uk) - Maintenance
Resolved Apr 21, 2026 at 8:00am UTC
Maintenance ended
1 previous update
KxWelcome - Upgrade
Resolved Apr 24, 2026 at 4:20pm UTC
Maintenance ended
1 previous update
Wi-Fi - Wireless Firmware Upgrade
Resolved Apr 23, 2026 at 11:00am UTC
Maintenance ended
1 previous update
Data Centre Network Migration - Server Moves
Maintenance Apr 28, 2026 at 8:00am UTC
We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure.
A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.
Services that may be briefly affected include:
- Active Directory
- Anatra HPC
- AUDIO MULTICAST LINK
- Ceph Storage
- DRAX AMX
- Network Management Tools
- Oracle servers...
GitHub Enterprise - Server Restart
Resolved Apr 28, 2026 at 6:45am UTC
Maintenance ended
1 previous update
Agresso Test, Agresso Dev, iTrentZZ - Unavailable Overnight
Resolved Apr 30, 2026 at 9:00am UTC
Maintenance ended
1 previous update