Affected services:

  • Help Portal

TOPdesk (IT Help Portal) : Now Available

Opened on Tuesday 25th February 2020, last updated

Resolved — No further downtime has been experienced and TOPdesk continue to monitor.

Posted by Sherilyn Elmes

Monitoring — TOPdesk is now working as expected and they are working to determine the root cause, we apologise for any inconvenience caused by the unexpected downtime.

Posted by Sherilyn Elmes

Identified — TOPdesk have identified the cause and are currently working on a solution.

Posted by Sherilyn Elmes

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Sherilyn Elmes