Affected services:

  • Agresso

Issues with Agresso

Opened on Monday 21st November 2022, last updated

Resolved — Following yesterday’s downtime Agresso is now available for users, please accept our apologies for any inconvenience this downtime has caused. If you experience any difficulties, please log a ticket using the Self Service portal (Topdesk) https://bath.topdesk.net/tas/public/login/saml

Posted by Sherilyn Elmes

Identified — Agresso will not be available for the rest of the day, and may not be available first thing tomorrow morning. We will email Agresso users to update you all when the system is ready for use tomorrow. Apologies for any inconvenience this has caused

Posted by Sherilyn Elmes

Identified — The database for Agresso is back up but the service itself is still experiencing issues. Please do not attempt to log in until further notice. We are doing all we can to restore the service as quickly as possible.

Posted by Matt Dennis

Identified — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Matt Dennis