Affected services:

  • Help Portal

TOPdesk (Help Portal) : Tuesday 11th August 2020

Opened on Tuesday 11th August 2020, last updated

Resolved — This issue has now been resolved.

Posted by Sherilyn Elmes

Monitoring — The earlier issues with TOPdesk have been identified and they are working to fully resolve, in the meantime they have implemented a work around and TOPdesk is available again.

Posted by Sherilyn Elmes

Investigating — TOPdesk are experiencing problem with their UK data centre they are working to resolve.

Posted by Sherilyn Elmes

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Sherilyn Elmes