Affected services:

  • Help Portal

Issue affecting sending emails via TopDesk (SMTP error)

Opened on Thursday 5th March 2020, last updated

Resolved — Issue resolved

Posted by Matt Dennis

Monitoring — Topdesk is now operational.

Posted by Matt Dennis

Monitoring — The email server is back up and Topdesk is able to send emails again. Apologies for any inconvenience.

Posted by Matt Dennis

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Tom Spiteri