Maintenance
The University’s online storage service Files.bath unavailable
Resolved Jan 30 at 07:00am GMT
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.
TOPdesk, the University’s IT Self-Service portal unavailable
Resolved Jan 28 at 10:00am GMT
TOPdesk, the University’s IT Self-Service portal, will be unavailable for approximately 30 minutes during this time, due to an upgrade to maximise functionality.
BeyondTrust, the University’s remote support service unavailable
Resolved Jan 24 at 05:00pm GMT
BeyondTrust, the University’s remote support service, will be unavailable due to an upgrade to improve performance.
The University’s Software Centre unavailable
Resolved Jan 23 at 07:00am GMT
The University’s Software Centre, which is an application that allows you to download University approved Apps, will be unavailable due to an upgrade to maximise functionality.
Business Objects maintenance (Monday, 22/01/2024)
Resolved Jan 22 at 12:42pm GMT
Business Objects is now back online.
2 previous updates
The University’s online storage service Files.bath unavailable
Resolved Jan 16 at 07:00am GMT
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.
University’s Telephone Exchange (Emergency phone lines) Unavailable
Resolved Jan 11 at 08:00am GMT
The University’s Telephone Exchange, which includes our emergency telephone number 666 and lift phone lines, will be unavailable, while an upgrade takes place to maximise security and stability. Security can be contacted during this time via the security desk, based in the library and for help and assistance in an emergency by dialling extension’s 5349/5879 or using the Safezone app.
Network and Wi-Fi disruption in East Building
Resolved Jan 10 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in East Building. Desk phones may also restart.
Business Objects within iTrent (University's HR and Payroll system) unavailable
Resolved Jan 09 at 07:30am GMT
Business Objects, a reporting tool within the University’s HR and Payroll system iTrent, will be unavailable due to an upgrade to maximum functionality and security.
The University’s online storage service Files.bath unavailable
Resolved Jan 09 at 07:00am GMT
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.
Network and Wi-Fi disruption in 4 East (4E)
Resolved Jan 03 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in School of Management building. Desk phones may also restart.
Network and Wi-Fi disruption in building Cotswold
Resolved Jan 03 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Cotswold. Desk phones may also restart.
NESA (non-staff employment database) and Agresso (University finance system) ...
Resolved Feb 29 at 05:30pm GMT
NESA, which is our non-staff employment database, and Agresso, the University finance system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Rheumatology (Research software) and Food Direct (Catering order system) Unav...
Resolved Feb 28 at 05:30pm GMT
Rheumatology, which is a software used for Pharmaceutical Research, and Food Direct, our University catering order system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Network and Wi-Fi disruption in Green Park House
Resolved Feb 28 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Green Park House. Desk phones may also restart.
KiTTY, a terminal application will be replaced by PuTTY
Resolved Feb 28 at 09:00am GMT
KiTTY, a terminal application, will no longer be available and will be replaced by PuTTY. If you have saved sessions on KiTTY, which you would like to retain, you will need to recreate these in PuTTY before the 28 February. You can now install PuTTY from the Software Center.
Typecase and processing bursaries and scholarships on SAMIS, Unavailable
Resolved Feb 27 at 05:30pm GMT
Typecase, our University webpages publishing system, and processing bursaries and scholarships on SAMIS, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
iTrent (MSS and ESS) unavailable
Resolved Feb 27 at 07:30am GMT
iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to allow full functionality.
Possible disruption to University VPN servers
Resolved Feb 27 at 07:00am GMT
Possible disruption to the University VPN servers, whilst a certificate update takes place, that is required to continue provision of the VPN and improve security and functionality.
MySQL (database management system) and University Wiki Confluence (online res...
Resolved Feb 26 at 05:30pm GMT
MySQL, a database management system and University Wiki Confluence, our online resource space, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Network and Wi-Fi disruption in building Eveleigh
Resolved Feb 21 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eveleigh building. Desk phones may also restart.
Network and Wi-Fi disruption in Campus Infrastructure Office
Resolved Feb 14 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Campus Infrastructure Office. Desk phones may also restart.
University Wiki Confluence (online resource space) unavailable
Resolved Feb 12 at 08:00am GMT
University Wiki Confluence, our online resource space, will be unavailable due to maintenance to improve system security.
Pure, the University's research information system, unavailable
Resolved Feb 12 at 08:00am GMT
Pure, the University's research system for managing information about your research publications, projects, activities and impacts will be unavailable, due to an upgrade to maximise security.
Network and Wi-Fi disruption in Eastwood accommodation
Resolved Feb 07 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eastwood accommodation. Desk phones may also restart.
The University’s online storage service Files.bath unavailable
Resolved Feb 06 at 07:00am GMT
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.
The University’s online storage service Files.bath unavailable
Resolved Feb 01 at 07:00am GMT
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.
Cadence-Teaching and OrCAD unavailable
Resolved Mar 27 at 08:00am GMT
Cadence-Teaching and OrCAD, which are teaching resources, will be unavailable for approximately 30 minutes, while an upgrade takes place to allow full functionality.
iTrent (MSS and ESS) unavailable
Resolved Mar 26 at 05:30pm GMT
iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable for approximately 15 minutes, while an upgrade takes place to allow full functionality.
Maple (Computer Algebra System) unavailable
Resolved Mar 18 at 08:00am GMT
Maple, a computer algebra system, will be unavailable for approximately 40 minutes, whilst an update takes place to ensure full functionality.
SAMIS, the University’s student records system unavailable
Resolved Mar 16 at 06:00am GMT
SAMIS, the University’s student records system will be unavailable, due to the annual upgrade that will install the latest version of the software. This will also affect the creation of new user accounts. Please remember to log out of SAMIS when you leave work on Friday 15 March. A ‘read only’ service will be provided to client users only, via the ‘STRUCTURE’ non-production instance, accessible via UniApps or the desktop launcher. Following the upgrade, your login experience will look differe...
Re:View (Panopto) Scheduler unavailable
Resolved Mar 16 at 06:00am GMT
Re:View (Panopto) Scheduler, the University’s scheduling tool for booking lecture recordings, will be unavailable due to the annual SAMIS upgrade. Existing scheduled recording will be unaffected. Please use our: AV Equipment Request Form to arrange a recording during this period.
PEPI (Health Research Data software) Unavailable
Resolved Mar 07 at 05:30pm GMT
PEPI, our Health Research data software, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Trent and MIS Unavailable
Resolved Mar 05 at 05:30pm GMT
iTrent, the University HR and payroll system, and MIS, our HR and student records system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
The University’s online storage service Files.bath unavailable
Resolved Mar 05 at 07:00am GMT
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.