Maintenance

January 2024
Jan 30, 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Jan 30 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Jan 28, 2024
1 maintenance

TOPdesk, the University’s IT Self-Service portal unavailable

Maintenance

Resolved Jan 28 at 10:00am GMT

TOPdesk, the University’s IT Self-Service portal, will be unavailable for approximately 30 minutes during this time, due to an upgrade to maximise functionality.

Jan 24, 2024
1 maintenance

BeyondTrust, the University’s remote support service unavailable

Maintenance

Resolved Jan 24 at 05:00pm GMT

BeyondTrust, the University’s remote support service, will be unavailable due to an upgrade to improve performance.

Jan 23, 2024
1 maintenance

The University’s Software Centre unavailable

Maintenance

Resolved Jan 23 at 07:00am GMT

The University’s Software Centre, which is an application that allows you to download University approved Apps, will be unavailable due to an upgrade to maximise functionality.

Jan 22, 2024
1 maintenance

Business Objects maintenance (Monday, 22/01/2024)

Maintenance

Resolved Jan 22 at 12:42pm GMT

Business Objects is now back online.

2 previous updates

Jan 16, 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Jan 16 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Jan 11, 2024
1 maintenance

University’s Telephone Exchange (Emergency phone lines) Unavailable

Maintenance

Resolved Jan 11 at 08:00am GMT

The University’s Telephone Exchange, which includes our emergency telephone number 666 and lift phone lines, will be unavailable, while an upgrade takes place to maximise security and stability. Security can be contacted during this time via the security desk, based in the library and for help and assistance in an emergency by dialling extension’s 5349/5879 or using the Safezone app.

Jan 10, 2024
1 maintenance

Network and Wi-Fi disruption in East Building

Maintenance

Resolved Jan 10 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in East Building. Desk phones may also restart.

Jan 09, 2024
2 maintenances

Business Objects within iTrent (University's HR and Payroll system) unavailable

Maintenance

Resolved Jan 09 at 07:30am GMT

Business Objects, a reporting tool within the University’s HR and Payroll system iTrent, will be unavailable due to an upgrade to maximum functionality and security.

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Jan 09 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Jan 03, 2024
2 maintenances

Network and Wi-Fi disruption in 4 East (4E)

Maintenance

Resolved Jan 03 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in School of Management building. Desk phones may also restart.

Network and Wi-Fi disruption in building Cotswold

Maintenance

Resolved Jan 03 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Cotswold. Desk phones may also restart.

February 2024
Feb 29, 2024
1 maintenance

NESA (non-staff employment database) and Agresso (University finance system) ...

Maintenance

Resolved Feb 29 at 05:30pm GMT

NESA, which is our non-staff employment database, and Agresso, the University finance system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Feb 28, 2024
3 maintenances

Rheumatology (Research software) and Food Direct (Catering order system) Unav...

Maintenance

Resolved Feb 28 at 05:30pm GMT

Rheumatology, which is a software used for Pharmaceutical Research, and Food Direct, our University catering order system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Network and Wi-Fi disruption in Green Park House

Maintenance

Resolved Feb 28 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Green Park House. Desk phones may also restart.

KiTTY, a terminal application will be replaced by PuTTY

Maintenance

Resolved Feb 28 at 09:00am GMT

KiTTY, a terminal application, will no longer be available and will be replaced by PuTTY. If you have saved sessions on KiTTY, which you would like to retain, you will need to recreate these in PuTTY before the 28 February. You can now install PuTTY from the Software Center.

Feb 27, 2024
3 maintenances

Typecase and processing bursaries and scholarships on SAMIS, Unavailable

Maintenance

Resolved Feb 27 at 05:30pm GMT

Typecase, our University webpages publishing system, and processing bursaries and scholarships on SAMIS, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure. 

iTrent (MSS and ESS) unavailable

Maintenance

Resolved Feb 27 at 07:30am GMT

iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to allow full functionality.

Possible disruption to University VPN servers

Maintenance

Resolved Feb 27 at 07:00am GMT

Possible disruption to the University VPN servers, whilst a certificate update takes place, that is required to continue provision of the VPN and improve security and functionality.

Feb 26, 2024
1 maintenance

MySQL (database management system) and University Wiki Confluence (online res...

Maintenance

Resolved Feb 26 at 05:30pm GMT

MySQL, a database management system and University Wiki Confluence, our online resource space, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Feb 21, 2024
1 maintenance

Network and Wi-Fi disruption in building Eveleigh

Maintenance

Resolved Feb 21 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eveleigh building. Desk phones may also restart.

Feb 14, 2024
1 maintenance

Network and Wi-Fi disruption in Campus Infrastructure Office

Maintenance

Resolved Feb 14 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Campus Infrastructure Office. Desk phones may also restart.

Feb 12, 2024
2 maintenances

University Wiki Confluence (online resource space) unavailable

Maintenance

Resolved Feb 12 at 08:00am GMT

University Wiki Confluence, our online resource space, will be unavailable due to maintenance to improve system security.

Pure, the University's research information system, unavailable

Maintenance

Resolved Feb 12 at 08:00am GMT

Pure, the University's research system for managing information about your research publications, projects, activities and impacts will be unavailable, due to an upgrade to maximise security.

Feb 07, 2024
1 maintenance

Network and Wi-Fi disruption in Eastwood accommodation

Maintenance

Resolved Feb 07 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eastwood accommodation. Desk phones may also restart.

Feb 06, 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Feb 06 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Feb 01, 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Feb 01 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

March 2024
Mar 27, 2024
1 maintenance

Cadence-Teaching and OrCAD unavailable

Maintenance

Resolved Mar 27 at 08:00am GMT

Cadence-Teaching and OrCAD, which are teaching resources, will be unavailable for approximately 30 minutes, while an upgrade takes place to allow full functionality.

Mar 26, 2024
1 maintenance

iTrent (MSS and ESS) unavailable

Maintenance

Resolved Mar 26 at 05:30pm GMT

iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable for approximately 15 minutes, while an upgrade takes place to allow full functionality.

Mar 18, 2024
1 maintenance

Maple (Computer Algebra System) unavailable

Maintenance

Resolved Mar 18 at 08:00am GMT

Maple, a computer algebra system, will be unavailable for approximately 40 minutes, whilst an update takes place to ensure full functionality.

Mar 16, 2024
2 maintenances

SAMIS, the University’s student records system unavailable

Maintenance

Resolved Mar 16 at 06:00am GMT

SAMIS, the University’s student records system will be unavailable, due to the annual upgrade that will install the latest version of the software. This will also affect the creation of new user accounts. Please remember to log out of SAMIS when you leave work on Friday 15 March. A ‘read only’ service will be provided to client users only, via the ‘STRUCTURE’ non-production instance, accessible via UniApps or the desktop launcher. Following the upgrade, your login experience will look differe...

Re:View (Panopto) Scheduler unavailable

Maintenance

Resolved Mar 16 at 06:00am GMT

Re:View (Panopto) Scheduler, the University’s scheduling tool for booking lecture recordings, will be unavailable due to the annual SAMIS upgrade. Existing scheduled recording will be unaffected. Please use our: AV Equipment Request Form to arrange a recording during this period.

Mar 07, 2024
1 maintenance

PEPI (Health Research Data software) Unavailable

Maintenance

Resolved Mar 07 at 05:30pm GMT

PEPI, our Health Research data software, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Mar 05, 2024
2 maintenances

Trent and MIS Unavailable

Maintenance

Resolved Mar 05 at 05:30pm GMT

iTrent, the University HR and payroll system, and MIS, our HR and student records system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Mar 05 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.