Maintenance

April 2024
30 April 2024
1 maintenance

Network and Wi-Fi disruption in 4 East South (4ES)

Resolved

Resolved 30 April 2024 at 09:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 4 East South. Desk phones may also restart.

29 April 2024
1 maintenance

BeyondTrust, the University’s remote support service unavailable

Resolved

Resolved 29 April 2024 at 17:00 UTC

BeyondTrust, the University’s remote support service, will be unavailable due to an upgrade to improve performance.

23 April 2024
1 maintenance

Network and Wi-Fi disruption in 1 West building

Resolved

Resolved 23 April 2024 at 08:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 1 West building. Desk phones may also restart.

19 April 2024
1 maintenance

Internet disruption

Resolved

Resolved 19 April 2024 at 09:35 UTC

There will be a brief disruption in connecting to the external internet, while maintenance takes place to maximise security.

15 April 2024
1 maintenance

Autodesk (CAD software suite) unavailable

Resolved

Resolved 15 April 2024 at 08:00 UTC

Autodesk, which is a CAD software suite, will be unavailable for approximately 20 minutes, while an upgrade takes place to allow full functionality.

11 April 2024
1 maintenance

Stonefish (University’s e-Recruitment system) unavailable

Resolved

Resolved 11 April 2024 at 08:00 UTC

Stonefish, the University’s e-Recruitment system, will be unavailable due to an upgrade to allow full functionality.

9 April 2024
1 maintenance

University Wi-Fi disruption

Resolved

Resolved 9 April 2024 at 15:00 UTC

Due to maintenance to maintain network security and stability, there may be brief losses of connectivity to all University Wi-Fi networks.

March 2024
27 March 2024
1 maintenance

Cadence-Teaching and OrCAD unavailable

Resolved

Resolved 27 March 2024 at 09:00 UTC

Cadence-Teaching and OrCAD, which are teaching resources, will be unavailable for approximately 30 minutes, while an upgrade takes place to allow full functionality.

26 March 2024
1 maintenance

iTrent (MSS and ESS) unavailable

Resolved

Resolved 26 March 2024 at 17:45 UTC

iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable for approximately 15 minutes, while an upgrade takes place to allow full functionality.

18 March 2024
1 maintenance

Maple (Computer Algebra System) unavailable

Resolved

Resolved 18 March 2024 at 09:00 UTC

Maple, a computer algebra system, will be unavailable for approximately 40 minutes, whilst an update takes place to ensure full functionality.

16 March 2024
2 maintenances

Re:View (Panopto) Scheduler unavailable

Resolved

Resolved 19 March 2024 at 18:00 UTC

Re:View (Panopto) Scheduler, the University’s scheduling tool for booking lecture recordings, will be unavailable due to the annual SAMIS upgrade. Existing scheduled recording will be unaffected. Please use our: AV Equipment Request Form to arrange a recording during this period.

SAMIS, the University’s student records system unavailable

Resolved

Resolved 19 March 2024 at 18:00 UTC

SAMIS, the University’s student records system will be unavailable, due to the annual upgrade that will install the latest version of the software. This will also affect the creation of new user accounts. Please remember to log out of SAMIS when you leave work on Friday 15 March. A ‘read only’ service will be provided to client users only, via the ‘STRUCTURE’ non-production instance, accessible via UniApps or the desktop launcher. Following the upgrade, your login experience will look differe...

7 March 2024
1 maintenance

PEPI (Health Research Data software) Unavailable

Resolved

Resolved 7 March 2024 at 18:30 UTC

PEPI, our Health Research data software, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

5 March 2024
2 maintenances

Trent and MIS Unavailable

Resolved

Resolved 5 March 2024 at 18:30 UTC

iTrent, the University HR and payroll system, and MIS, our HR and student records system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

The University’s online storage service Files.bath unavailable

Resolved

Resolved 5 March 2024 at 09:00 UTC

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

February 2024
29 February 2024
1 maintenance

NESA (non-staff employment database) and Agresso (University finance system) ...

Resolved

Resolved 29 February 2024 at 18:30 UTC

NESA, which is our non-staff employment database, and Agresso, the University finance system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

28 February 2024
3 maintenances

Rheumatology (Research software) and Food Direct (Catering order system) Unav...

Resolved

Resolved 28 February 2024 at 18:30 UTC

Rheumatology, which is a software used for Pharmaceutical Research, and Food Direct, our University catering order system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Network and Wi-Fi disruption in Green Park House

Resolved

Resolved 28 February 2024 at 09:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Green Park House. Desk phones may also restart.

KiTTY, a terminal application will be replaced by PuTTY

Resolved

Resolved 28 February 2024 at 18:00 UTC

KiTTY, a terminal application, will no longer be available and will be replaced by PuTTY. If you have saved sessions on KiTTY, which you would like to retain, you will need to recreate these in PuTTY before the 28 February. You can now install PuTTY from the Software Center.

27 February 2024
3 maintenances

Typecase and processing bursaries and scholarships on SAMIS, Unavailable

Resolved

Resolved 27 February 2024 at 18:30 UTC

Typecase, our University webpages publishing system, and processing bursaries and scholarships on SAMIS, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure. 

iTrent (MSS and ESS) unavailable

Resolved

Resolved 27 February 2024 at 09:30 UTC

iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to allow full functionality.

Possible disruption to University VPN servers

Resolved

Resolved 27 February 2024 at 09:00 UTC

Possible disruption to the University VPN servers, whilst a certificate update takes place, that is required to continue provision of the VPN and improve security and functionality.

26 February 2024
1 maintenance

MySQL (database management system) and University Wiki Confluence (online res...

Resolved

Resolved 26 February 2024 at 18:30 UTC

MySQL, a database management system and University Wiki Confluence, our online resource space, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

21 February 2024
1 maintenance

Network and Wi-Fi disruption in building Eveleigh

Resolved

Resolved 21 February 2024 at 09:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eveleigh building. Desk phones may also restart.

14 February 2024
1 maintenance

Network and Wi-Fi disruption in Campus Infrastructure Office

Resolved

Resolved 14 February 2024 at 09:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Campus Infrastructure Office. Desk phones may also restart.

12 February 2024
2 maintenances

Pure, the University's research information system, unavailable

Resolved

Resolved 12 February 2024 at 09:00 UTC

Pure, the University's research system for managing information about your research publications, projects, activities and impacts will be unavailable, due to an upgrade to maximise security.

University Wiki Confluence (online resource space) unavailable

Resolved

Resolved 12 February 2024 at 09:00 UTC

University Wiki Confluence, our online resource space, will be unavailable due to maintenance to improve system security.

7 February 2024
1 maintenance

Network and Wi-Fi disruption in Eastwood accommodation

Resolved

Resolved 7 February 2024 at 09:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eastwood accommodation. Desk phones may also restart.

6 February 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Resolved

Resolved 6 February 2024 at 09:00 UTC

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

1 February 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Resolved

Resolved 1 February 2024 at 09:00 UTC

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.