Maintenance
Network and Wi-Fi disruption in 4 East South (4ES)
Resolved 30 April 2024 at 09:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 4 East South. Desk phones may also restart.
BeyondTrust, the University’s remote support service unavailable
Resolved 29 April 2024 at 17:00 UTC
BeyondTrust, the University’s remote support service, will be unavailable due to an upgrade to improve performance.
Network and Wi-Fi disruption in 1 West building
Resolved 23 April 2024 at 08:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 1 West building. Desk phones may also restart.
Internet disruption
Resolved 19 April 2024 at 09:35 UTC
There will be a brief disruption in connecting to the external internet, while maintenance takes place to maximise security.
Autodesk (CAD software suite) unavailable
Resolved 15 April 2024 at 08:00 UTC
Autodesk, which is a CAD software suite, will be unavailable for approximately 20 minutes, while an upgrade takes place to allow full functionality.
Stonefish (University’s e-Recruitment system) unavailable
Resolved 11 April 2024 at 08:00 UTC
Stonefish, the University’s e-Recruitment system, will be unavailable due to an upgrade to allow full functionality.
University Wi-Fi disruption
Resolved 9 April 2024 at 15:00 UTC
Due to maintenance to maintain network security and stability, there may be brief losses of connectivity to all University Wi-Fi networks.
Cadence-Teaching and OrCAD unavailable
Resolved 27 March 2024 at 09:00 UTC
Cadence-Teaching and OrCAD, which are teaching resources, will be unavailable for approximately 30 minutes, while an upgrade takes place to allow full functionality.
iTrent (MSS and ESS) unavailable
Resolved 26 March 2024 at 17:45 UTC
iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable for approximately 15 minutes, while an upgrade takes place to allow full functionality.
Maple (Computer Algebra System) unavailable
Resolved 18 March 2024 at 09:00 UTC
Maple, a computer algebra system, will be unavailable for approximately 40 minutes, whilst an update takes place to ensure full functionality.
Re:View (Panopto) Scheduler unavailable
Resolved 19 March 2024 at 18:00 UTC
Re:View (Panopto) Scheduler, the University’s scheduling tool for booking lecture recordings, will be unavailable due to the annual SAMIS upgrade. Existing scheduled recording will be unaffected. Please use our: AV Equipment Request Form to arrange a recording during this period.
SAMIS, the University’s student records system unavailable
Resolved 19 March 2024 at 18:00 UTC
SAMIS, the University’s student records system will be unavailable, due to the annual upgrade that will install the latest version of the software. This will also affect the creation of new user accounts. Please remember to log out of SAMIS when you leave work on Friday 15 March. A ‘read only’ service will be provided to client users only, via the ‘STRUCTURE’ non-production instance, accessible via UniApps or the desktop launcher. Following the upgrade, your login experience will look differe...
PEPI (Health Research Data software) Unavailable
Resolved 7 March 2024 at 18:30 UTC
PEPI, our Health Research data software, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Trent and MIS Unavailable
Resolved 5 March 2024 at 18:30 UTC
iTrent, the University HR and payroll system, and MIS, our HR and student records system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
The University’s online storage service Files.bath unavailable
Resolved 5 March 2024 at 09:00 UTC
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.
NESA (non-staff employment database) and Agresso (University finance system) ...
Resolved 29 February 2024 at 18:30 UTC
NESA, which is our non-staff employment database, and Agresso, the University finance system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Rheumatology (Research software) and Food Direct (Catering order system) Unav...
Resolved 28 February 2024 at 18:30 UTC
Rheumatology, which is a software used for Pharmaceutical Research, and Food Direct, our University catering order system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Network and Wi-Fi disruption in Green Park House
Resolved 28 February 2024 at 09:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Green Park House. Desk phones may also restart.
KiTTY, a terminal application will be replaced by PuTTY
Resolved 28 February 2024 at 18:00 UTC
KiTTY, a terminal application, will no longer be available and will be replaced by PuTTY. If you have saved sessions on KiTTY, which you would like to retain, you will need to recreate these in PuTTY before the 28 February. You can now install PuTTY from the Software Center.
Typecase and processing bursaries and scholarships on SAMIS, Unavailable
Resolved 27 February 2024 at 18:30 UTC
Typecase, our University webpages publishing system, and processing bursaries and scholarships on SAMIS, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
iTrent (MSS and ESS) unavailable
Resolved 27 February 2024 at 09:30 UTC
iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to allow full functionality.
Possible disruption to University VPN servers
Resolved 27 February 2024 at 09:00 UTC
Possible disruption to the University VPN servers, whilst a certificate update takes place, that is required to continue provision of the VPN and improve security and functionality.
MySQL (database management system) and University Wiki Confluence (online res...
Resolved 26 February 2024 at 18:30 UTC
MySQL, a database management system and University Wiki Confluence, our online resource space, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.
Network and Wi-Fi disruption in building Eveleigh
Resolved 21 February 2024 at 09:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eveleigh building. Desk phones may also restart.
Network and Wi-Fi disruption in Campus Infrastructure Office
Resolved 14 February 2024 at 09:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Campus Infrastructure Office. Desk phones may also restart.
Pure, the University's research information system, unavailable
Resolved 12 February 2024 at 09:00 UTC
Pure, the University's research system for managing information about your research publications, projects, activities and impacts will be unavailable, due to an upgrade to maximise security.
University Wiki Confluence (online resource space) unavailable
Resolved 12 February 2024 at 09:00 UTC
University Wiki Confluence, our online resource space, will be unavailable due to maintenance to improve system security.
Network and Wi-Fi disruption in Eastwood accommodation
Resolved 7 February 2024 at 09:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eastwood accommodation. Desk phones may also restart.
The University’s online storage service Files.bath unavailable
Resolved 6 February 2024 at 09:00 UTC
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.
The University’s online storage service Files.bath unavailable
Resolved 1 February 2024 at 09:00 UTC
The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.