Maintenance

November 2023
Nov 30, 2023
1 maintenance

PEPI (Health Research Data software) Unavailable

Maintenance

Resolved Nov 30 at 05:30pm GMT

PEPI, our Health Research data software, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Nov 29, 2023
2 maintenances

Samis (University Student Records) Unavailable

Maintenance

Resolved Nov 29 at 05:30pm GMT

Samis, the University Student Records system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Network and Wi-Fi disruption in Chancellors Building

Maintenance

Resolved Nov 29 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Chancellors Building. Desk phones may also restart.

Nov 28, 2023
2 maintenances

iTrent (MSS and ESS) Unavailable

Maintenance

Resolved Nov 28 at 05:30pm GMT

ITrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to allow full functionality.

iTrent and MIS Unavailable

Maintenance

Resolved Nov 28 at 05:30pm GMT

iTrent the University HR and payroll system, and MIS, our HR and student records system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Nov 27, 2023
1 maintenance

Business World (Agresso) Unavailable

Maintenance

Resolved Nov 27 at 09:00am GMT

Business World (Agresso), the University’s finance system, will be unavailable while enhanced cyber security controls are applied. Find out more: www.bath.ac.uk/guides/how-you-log-in-to-business-world-agresso-is-changing/

Nov 23, 2023
2 maintenances

NESA and Agresso Unavailable

Maintenance

Resolved Nov 23 at 05:30pm GMT

NESA, which is our non-staff employment database, and Agresso, the University Finance system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

University Wiki Confluence Unavailable

Maintenance

Resolved Nov 23 at 12:15pm GMT

University Wiki Confluence our online resource space, will be unavailable due to a restart required to allow full functionality.

Nov 22, 2023
2 maintenances

Rheumatology and Food Direct Unavailable

Maintenance

Resolved Nov 22 at 05:30pm GMT

Rheumatology, which is a software used for Pharmaceutical Research, and Food Direct, our University catering order system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Network and Wi-Fi disruption in Carpenter House

Maintenance

Resolved Nov 22 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Carpenter House. Desk phones may also restart.

Nov 21, 2023
1 maintenance

SAMIS and Typecase Unavailable

Maintenance

Resolved Nov 21 at 05:30pm GMT

Processing bursaries and scholarships on SAMIS, and Typecase, our University webpages publishing system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure.

Nov 20, 2023
2 maintenances

MySQL (database management system) unavailable

Maintenance

Resolved Nov 20 at 05:30pm GMT

MySQL, a database management system, will be unavailable for approximately one hour, due to quarterly software and security updates to the underlying service infrastructure

University Wiki Confluence Unavailable

Maintenance

Resolved Nov 20 at 04:20pm GMT

University Wiki Confluence is now available following today's upgrades. Please report any problems in the usual way via the I.T. Service desk.

1 previous update

Nov 15, 2023
1 maintenance

Network and Wi-Fi disruption in building Brendon Court

Maintenance

Resolved Nov 15 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Brendon Court. Desk phones may also restart.

Nov 14, 2023
1 maintenance

Room Service software unavailable due to upgrade

Maintenance

Resolved Nov 14 at 09:00am GMT

Room Service software will be unavailable, whilst an upgrade takes place to allow full functionality.

Nov 08, 2023
1 maintenance

Network and Wi-Fi disruption in building 9 West (9W)

Maintenance

Resolved Nov 08 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 9 West. Desk phones may also restart.

Nov 07, 2023
1 maintenance

Potential network interruption due to firewall upgrade

Maintenance

Resolved Nov 07 at 07:00am GMT

To maintain the integrity of one of our IT security firewalls, the protective barrier that regulates and filters our network traffic, there may be a brief interruption to the University network, including Wi-Fi and VPN connections, while an upgrade is completed.

Nov 02, 2023
1 maintenance

Possible disruption to Aspen engineering software due to a license update

Maintenance

Resolved Nov 02 at 08:00am GMT

Access to Aspen software may be disrupted while the software license is updated. This is required to continue provision of the software, including the latest software versions which offer improved security and functionality.

Nov 01, 2023
4 maintenances

Careers Hub/My Future/Uni Hub unavailable due to server migration

Maintenance

Resolved Nov 01 at 05:00pm GMT

The Careers Hub website (https://unihub.bath.ac.uk/), also known as My Future and Uni Hub, will be unavailable while it is migrated to a new server which will offer improved security and performance.

Network and Wi-Fi disruption in Eastwood Lodge building

Maintenance

Resolved Nov 01 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Eastwood Lodge. Desk phones may also restart.

Network and Wi-Fi disruption in Arrivals Square/Campus bus terminus

Maintenance

Resolved Nov 01 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Arrivals Square/Campus bus terminus. Display boards and card readers on vending machines may be affected.

Network and Wi-Fi disruption in the BaleHaus building

Maintenance

Resolved Nov 01 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in the BaleHaus (https://www.bath.ac.uk/case-studies/bath-researchers-develop-houses-with-zero-carbon-footprint/).

December 2023
Dec 20, 2023
1 maintenance

Moodle Unavailable due to maintenance

Maintenance

Resolved Dec 20 at 10:30am GMT

Moodle will be unavailable on 20th December for planned maintenance, please see https://telbath.com/ for further information.

Dec 19, 2023
3 maintenances

Sendsuite (University postal service system) Unavailable

Maintenance

Resolved Dec 19 at 02:00pm GMT

Sendsuite, our University postal service system will be unavailable, due to an upgrade to improve security and performance.

iTrent (MSS and ESS) unavailable

Maintenance

Resolved Dec 19 at 08:00am GMT

iTrent, the University’s HR and payroll system including, Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to facilitate changes to payroll.

Network and Wi-Fi disruption in School of Management building (10E)

Maintenance

Resolved Dec 19 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in School of Management building. Desk phones may also restart.

Dec 13, 2023
1 maintenance

Network and Wi-Fi disruption in Conygre Building

Maintenance

Resolved Dec 13 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Conygre Building. Desk phones may also restart.

Dec 12, 2023
4 maintenances

Stonefish (University's e-Recruitment System) unavailable

Maintenance

Resolved Dec 12 at 08:00am GMT

Stonefish, the University's e-Recruitment System, will be unavailable while enhanced cyber security controls are applied. Find out more: https://www.bath.ac.uk/guides/how-you-log-in-to-stonefish-is-changing/

University Wiki Confluence Unavailable

Maintenance

Resolved Dec 12 at 07:00am GMT

University Wiki Confluence, our online resource space, will be unavailable due to maintenance to improve system security.

Files.bath (The University’s online storage service) Unavailable

Maintenance

Resolved Dec 12 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Network and Wi-Fi disruption in building Dartmouth Avenue

Maintenance

Resolved Dec 12 at 07:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Dartmouth Avenue. Desk phones may also restart.

Dec 07, 2023
1 maintenance

Network and Wi-Fi disruption in Clevelands building

Maintenance

Resolved Dec 07 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Clevelands building. Desk phones may also restart. 

January 2024
Jan 30, 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Jan 30 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Jan 28, 2024
1 maintenance

TOPdesk, the University’s IT Self-Service portal unavailable

Maintenance

Resolved Jan 28 at 10:00am GMT

TOPdesk, the University’s IT Self-Service portal, will be unavailable for approximately 30 minutes during this time, due to an upgrade to maximise functionality.

Jan 24, 2024
1 maintenance

BeyondTrust, the University’s remote support service unavailable

Maintenance

Resolved Jan 24 at 05:00pm GMT

BeyondTrust, the University’s remote support service, will be unavailable due to an upgrade to improve performance.

Jan 23, 2024
1 maintenance

The University’s Software Centre unavailable

Maintenance

Resolved Jan 23 at 07:00am GMT

The University’s Software Centre, which is an application that allows you to download University approved Apps, will be unavailable due to an upgrade to maximise functionality.

Jan 22, 2024
1 maintenance

Business Objects maintenance (Monday, 22/01/2024)

Maintenance

Resolved Jan 22 at 12:42pm GMT

Business Objects is now back online.

2 previous updates

Jan 16, 2024
1 maintenance

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Jan 16 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Jan 11, 2024
1 maintenance

University’s Telephone Exchange (Emergency phone lines) Unavailable

Maintenance

Resolved Jan 11 at 08:00am GMT

The University’s Telephone Exchange, which includes our emergency telephone number 666 and lift phone lines, will be unavailable, while an upgrade takes place to maximise security and stability. Security can be contacted during this time via the security desk, based in the library and for help and assistance in an emergency by dialling extension’s 5349/5879 or using the Safezone app.

Jan 10, 2024
1 maintenance

Network and Wi-Fi disruption in East Building

Maintenance

Resolved Jan 10 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in East Building. Desk phones may also restart.

Jan 09, 2024
2 maintenances

Business Objects within iTrent (University's HR and Payroll system) unavailable

Maintenance

Resolved Jan 09 at 07:30am GMT

Business Objects, a reporting tool within the University’s HR and Payroll system iTrent, will be unavailable due to an upgrade to maximum functionality and security.

The University’s online storage service Files.bath unavailable

Maintenance

Resolved Jan 09 at 07:00am GMT

The University’s online storage service Files.bath, which allows you to upload and share files, will be unavailable due to an upgrade to maximise security.

Jan 03, 2024
2 maintenances

Network and Wi-Fi disruption in 4 East (4E)

Maintenance

Resolved Jan 03 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in School of Management building. Desk phones may also restart.

Network and Wi-Fi disruption in building Cotswold

Maintenance

Resolved Jan 03 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Cotswold. Desk phones may also restart.