Maintenance

November 2024
Nov 28, 2024
1 maintenance

iTrent upgrade - Employee Self Service (ESS) and Manager Self Service (MSS)

Maintenance

Resolved Nov 28 at 07:00am GMT

iTrent will be unavailable for up to 2 hours during this maintenance window.

Nov 26, 2024
2 maintenances

Network and Wi-Fi disruption in Green Park House

Maintenance

Resolved Nov 26 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

GitHub Enterprise (https://github.bath.ac.uk/) quarterly upgrade

Maintenance

Resolved Nov 26 at 08:00am GMT

The GitHub Enterprise platform (https://github.bath.ac.uk/) will undergo its scheduled quarterly upgrade on this date. During this time, the platform will display a maintenance page for web access. Please note there will be a brief service interruption while the system reboots. Thank you for your understanding as we ensure the system remains secure and up-to-date.

Nov 19, 2024
4 maintenances

Change to Guest Wireless Access for Managed Devices

Maintenance

Resolved Nov 19 at 08:00am GMT

Starting November 19, 2024, managed devices will no longer be able to access our guest wireless network, WiFi Guest. Instead, these devices should connect to Eduroam, a faster and more secure network specifically designed to support managed devices. Please ensure that your managed device is connected to Eduroam before this date to maintain uninterrupted service. For any questions or assistance, please contact IT support.

Network and Wi-Fi disruption in John Wood (C Block)

Maintenance

Resolved Nov 19 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Potential brief campus-wide Wi-Fi disruption

Maintenance

Resolved Nov 19 at 07:00am GMT

There may be extremely brief Wi-Fi disruption during this period as our Network team upgrades our Palo Alto infrastructure.

Network-related hardware upgrade

Maintenance

Resolved Nov 19 at 07:00am GMT

Due to maintenance to maintain network security and stability, there may be a brief disconnection to all university internet traffic during this upgrade.

Nov 12, 2024
2 maintenances

Network and Wi-Fi disruption in Green Park House

Maintenance

Resolved Nov 12 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in Green Park House. Desk phones may also restart.

Network and Wi-Fi disruption in Various Buildings

Maintenance

Resolved Nov 12 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in buildings listed below. Desk phones may also restart.

The Edge
The Chancellors Building
Aquila Court
The Quads
Malborough Court
Solsbury Court
Eastwood
Woodland Court
1 West
10 East

Nov 05, 2024
1 maintenance

Network and Wi-Fi disruption in Quads A Block & Limetree

Maintenance

Resolved Nov 05 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

December 2024
Dec 19, 2024
1 maintenance

Bomgar (BeyondTrust) upgrade

Maintenance

Resolved Dec 19 at 05:00pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, remote access provided by Bomgar (Beyond Trust) will not be available during this upgrade.

Dec 18, 2024
1 maintenance

Network and Wi-Fi disruption in 3 West North

Maintenance

Resolved Dec 18 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Dec 17, 2024
1 maintenance

H and X drive infrastructure patching/maintenance

Maintenance

Resolved Dec 17 at 07:00am GMT

Our Hosting team will be performing maintenance to patch the underlying server infrastructure that supports both the H and X drives.

During this maintenance window, the following services may experience brief interruptions:

  • Business Objects (client software)
  • CMS
  • X Drive Departmental Volumes (39)
  • Faculty of Science - CCAF/MAS/MC2 Facilities storage volumes
  • H: drive (all users)
  • Managed Print Service (MPS) Scan to H:
  • Microsoft Windows Roaming Profiles (all users)
  • ...
Dec 12, 2024
2 maintenances

PEPI and Grouper quarterly patching

Maintenance

Resolved Dec 12 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Wi-Fi surveying in the library

Maintenance

Resolved Dec 12 at 09:00am GMT

A staff member from DDaT's network team will be carrying out a Wi-Fi survey in this location. This survey is essential for ensuring optimal Wi-Fi coverage and performance in the appropriate areas of the building.

You shouldn’t experience any disruption to your Wi-Fi service during this activity, as our team is solely focused on documenting the Wi-Fi signal strength and coverage within the building. We will require access to each office for up to 20 minutes, and our Security. We will require...

Dec 10, 2024
2 maintenances

Panopto Scheduler brief maintenance

Maintenance

Resolved Dec 10 at 05:30pm GMT

The Re:View Scheduler Tool will be unavailable briefly for about 2 minutes during this period.

iTrent and MISP12 quarterly patching

Maintenance

Resolved Dec 10 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Dec 09, 2024
1 maintenance

SAMIS (SITS) and HUB quarterly patching

Maintenance

Resolved Dec 09 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Dec 05, 2024
1 maintenance

Typecase and SAMIS (third-party data) quarterly patching/maintenance

Maintenance

Resolved Dec 05 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Dec 04, 2024
1 maintenance

Agresso, Marketplace & NESA quarterly patching/maintenance

Maintenance

Resolved Dec 04 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Dec 03, 2024
2 maintenances

FoodDirect (Agresso Interface) and Rheumatology quarterly patching/maintenance

Maintenance

Resolved Dec 03 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Temporary Pause in SAMIS-CRM Data Synchronization for Maintenance

Maintenance

Resolved Dec 03 at 04:30pm GMT

There will be a brief pause in data synchronization between SAMIS and CRM due to scheduled maintenance during this period.

Dec 02, 2024
1 maintenance

MySQL and University Wiki (Confluence) quarterly patching/maintenance

Maintenance

Resolved Dec 02 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

January 2025
Jan 30, 2025
1 maintenance

Network and Wi-Fi disruption in various off-site residences

Maintenance

Resolved Jan 30 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:

  • Carpenter House
  • Thornbank
  • Scala
  • Eveleigh
  • John Wood

Desk phones may also restart.

Jan 29, 2025
2 maintenances

Network and Wi-Fi disruption in Plymouth, Newlands Farm & Aquilla

Maintenance

Resolved Jan 29 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.

Network and Wi-Fi disruption in the east-side campus residences

Maintenance

Resolved Jan 29 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:

  • Eastwood 1-50
  • Esther Parkin
  • Marlborough Court
  • Solsbury Court
  • Quads A-E (including Limetree)

Desk phones may also restart.

Jan 28, 2025
4 maintenances

Papercut (Printing, Scanning, and Copying) maintenance

Maintenance

Resolved Jan 28 at 09:00am GMT

Papercut (Printing, Scanning, and Copying) will be unavailable at various points during a routine upgrade. The upgrade will take approximately 4 hours.

Wireless (Wi-Fi) infrastructure firmware upgrade

Maintenance

Resolved Jan 28 at 09:00am GMT

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in this location. This upgrade should cause minimal disruption to clients during the upgrade by moving clients between AP's. Some clients may experience a brief outage at some point during the upgrade.

Panopto (Re:View) Scheduler brief maintenance

Maintenance

Resolved Jan 28 at 07:00am GMT

The Re:View Scheduler Tool will be unavailable at various points during a routine upgrade. The upgrade will take approximately 40 minutes.

Network and Wi-Fi disruption in Woodlands & The Lodge

Maintenance

Resolved Jan 28 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.

Jan 27, 2025
2 maintenances

Network and Wi-Fi disruption in the west-side campus residences

Maintenance

Resolved Jan 27 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:

  • Mendip
  • Quarry
  • Polden Old
  • Polden New
  • Derhill
  • Conygre
  • Cotswold
  • Wolfson
  • Quantock

Desk phones may also restart.

Network and Wi-Fi disruption in Marlborough Court

Maintenance

Resolved Jan 27 at 07:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jan 15, 2025
1 maintenance

Network and Wi-Fi disruption in Osbourne House

Maintenance

Resolved Jan 15 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jan 14, 2025
1 maintenance

Network and Wi-Fi disruption in 4 East

Maintenance

Resolved Jan 14 at 07:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jan 08, 2025
1 maintenance

Rockwell Arena Software Upgrade

Maintenance

Resolved Jan 08 at 12:00pm GMT

We are updating the Rockwell Arena software package from 16.20.3.0 to V16.20.0. During this update, the software may be briefly unavailable.

Jan 04, 2025
1 maintenance

TOPdesk migration and downtime [new date]

Maintenance

Resolved Jan 04 at 10:30pm GMT

Please note that this maintenance was re-scheduled and now has a new date.

Our TOPdesk instance will be migrated from the UK1 to UK2 (Azure) data centre on this date. During this migration, both the TOPdesk Self-Service Portal and Operator views will experience downtime and be temporarily unavailable for all or part of this period.

We recommend planning any necessary TOPdesk activities in advance and appreciate your patience as this essential migration is completed.

If you require urg...