Maintenance
iTrent upgrade - Employee Self Service (ESS) and Manager Self Service (MSS)
Resolved Nov 28 at 07:00am GMT
iTrent will be unavailable for up to 2 hours during this maintenance window.
Network and Wi-Fi disruption in Green Park House
Resolved Nov 26 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
GitHub Enterprise (https://github.bath.ac.uk/) quarterly upgrade
Resolved Nov 26 at 08:00am GMT
The GitHub Enterprise platform (https://github.bath.ac.uk/) will undergo its scheduled quarterly upgrade on this date. During this time, the platform will display a maintenance page for web access. Please note there will be a brief service interruption while the system reboots. Thank you for your understanding as we ensure the system remains secure and up-to-date.
Change to Guest Wireless Access for Managed Devices
Resolved Nov 19 at 08:00am GMT
Starting November 19, 2024, managed devices will no longer be able to access our guest wireless network, WiFi Guest. Instead, these devices should connect to Eduroam, a faster and more secure network specifically designed to support managed devices. Please ensure that your managed device is connected to Eduroam before this date to maintain uninterrupted service. For any questions or assistance, please contact IT support.
Network and Wi-Fi disruption in John Wood (C Block)
Resolved Nov 19 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Potential brief campus-wide Wi-Fi disruption
Resolved Nov 19 at 07:00am GMT
There may be extremely brief Wi-Fi disruption during this period as our Network team upgrades our Palo Alto infrastructure.
Network-related hardware upgrade
Resolved Nov 19 at 07:00am GMT
Due to maintenance to maintain network security and stability, there may be a brief disconnection to all university internet traffic during this upgrade.
Network and Wi-Fi disruption in Green Park House
Resolved Nov 12 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in Green Park House. Desk phones may also restart.
Network and Wi-Fi disruption in Various Buildings
Resolved Nov 12 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in buildings listed below. Desk phones may also restart.
The Edge
The Chancellors Building
Aquila Court
The Quads
Malborough Court
Solsbury Court
Eastwood
Woodland Court
1 West
10 East
Network and Wi-Fi disruption in Quads A Block & Limetree
Resolved Nov 05 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Bomgar (BeyondTrust) upgrade
Resolved Dec 19 at 05:00pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, remote access provided by Bomgar (Beyond Trust) will not be available during this upgrade.
Network and Wi-Fi disruption in 3 West North
Resolved Dec 18 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
H and X drive infrastructure patching/maintenance
Resolved Dec 17 at 07:00am GMT
Our Hosting team will be performing maintenance to patch the underlying server infrastructure that supports both the H and X drives.
During this maintenance window, the following services may experience brief interruptions:
- Business Objects (client software)
- CMS
- X Drive Departmental Volumes (39)
- Faculty of Science - CCAF/MAS/MC2 Facilities storage volumes
- H: drive (all users)
- Managed Print Service (MPS) Scan to H:
- Microsoft Windows Roaming Profiles (all users)
- ...
PEPI and Grouper quarterly patching
Resolved Dec 12 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Wi-Fi surveying in the library
Resolved Dec 12 at 09:00am GMT
A staff member from DDaT's network team will be carrying out a Wi-Fi survey in this location. This survey is essential for ensuring optimal Wi-Fi coverage and performance in the appropriate areas of the building.
You shouldn’t experience any disruption to your Wi-Fi service during this activity, as our team is solely focused on documenting the Wi-Fi signal strength and coverage within the building. We will require access to each office for up to 20 minutes, and our Security. We will require...
Panopto Scheduler brief maintenance
Resolved Dec 10 at 05:30pm GMT
The Re:View Scheduler Tool will be unavailable briefly for about 2 minutes during this period.
iTrent and MISP12 quarterly patching
Resolved Dec 10 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
SAMIS (SITS) and HUB quarterly patching
Resolved Dec 09 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Typecase and SAMIS (third-party data) quarterly patching/maintenance
Resolved Dec 05 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Agresso, Marketplace & NESA quarterly patching/maintenance
Resolved Dec 04 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
FoodDirect (Agresso Interface) and Rheumatology quarterly patching/maintenance
Resolved Dec 03 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Temporary Pause in SAMIS-CRM Data Synchronization for Maintenance
Resolved Dec 03 at 04:30pm GMT
There will be a brief pause in data synchronization between SAMIS and CRM due to scheduled maintenance during this period.
MySQL and University Wiki (Confluence) quarterly patching/maintenance
Resolved Dec 02 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Network and Wi-Fi disruption in various off-site residences
Resolved Jan 30 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Carpenter House
- Thornbank
- Scala
- Eveleigh
- John Wood
Desk phones may also restart.
Network and Wi-Fi disruption in Plymouth, Newlands Farm & Aquilla
Resolved Jan 29 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.
Network and Wi-Fi disruption in the east-side campus residences
Resolved Jan 29 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Eastwood 1-50
- Esther Parkin
- Marlborough Court
- Solsbury Court
- Quads A-E (including Limetree)
Desk phones may also restart.
Papercut (Printing, Scanning, and Copying) maintenance
Resolved Jan 28 at 09:00am GMT
Papercut (Printing, Scanning, and Copying) will be unavailable at various points during a routine upgrade. The upgrade will take approximately 4 hours.
Wireless (Wi-Fi) infrastructure firmware upgrade
Resolved Jan 28 at 09:00am GMT
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in this location. This upgrade should cause minimal disruption to clients during the upgrade by moving clients between AP's. Some clients may experience a brief outage at some point during the upgrade.
Panopto (Re:View) Scheduler brief maintenance
Resolved Jan 28 at 07:00am GMT
The Re:View Scheduler Tool will be unavailable at various points during a routine upgrade. The upgrade will take approximately 40 minutes.
Network and Wi-Fi disruption in Woodlands & The Lodge
Resolved Jan 28 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.
Network and Wi-Fi disruption in the west-side campus residences
Resolved Jan 27 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Mendip
- Quarry
- Polden Old
- Polden New
- Derhill
- Conygre
- Cotswold
- Wolfson
- Quantock
Desk phones may also restart.
Network and Wi-Fi disruption in Marlborough Court
Resolved Jan 27 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in Osbourne House
Resolved Jan 15 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 4 East
Resolved Jan 14 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Rockwell Arena Software Upgrade
Resolved Jan 08 at 12:00pm GMT
We are updating the Rockwell Arena software package from 16.20.3.0 to V16.20.0. During this update, the software may be briefly unavailable.
TOPdesk migration and downtime [new date]
Resolved Jan 04 at 10:30pm GMT
Please note that this maintenance was re-scheduled and now has a new date.
Our TOPdesk instance will be migrated from the UK1 to UK2 (Azure) data centre on this date. During this migration, both the TOPdesk Self-Service Portal and Operator views will experience downtime and be temporarily unavailable for all or part of this period.
We recommend planning any necessary TOPdesk activities in advance and appreciate your patience as this essential migration is completed.
If you require urg...