Maintenance
Business Objects for SAMIS - Brief Maintenance
Resolved 23 April 2025 at 17:00 UTC
Business Objects for SAMIS will undergo brief maintenance, during which client connections may be disrupted for approximately 10 minutes while the processing server is restarted.
Network and Wi-Fi disruption in the Virgil Building
Resolved 16 April 2025 at 06:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network (Wi-Fi and Ethernet) Resilience Testing
Resolved 15 April 2025 at 07:00 UTC
Resilience testing on the main internet links will take place between 07:00 and 08:00 on this date.
During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.
If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.
Network and Wi-Fi disruption in the Library
Resolved 15 April 2025 at 06:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network (Wi-Fi and Ethernet) Infrastructure Firmware Upgrade
Resolved 14 April 2025 at 16:00 UTC
Due to essential maintenance to ensure network security and stability, there may be brief interruptions to network connectivity in this location. Disruption should be minimal, as clients will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Panopto Cloud Maintenance
Resolved 11 April 2025 at 22:59 UTC
On Friday, April 11th, 2025, Panopto will take the EU cloud offline at 21:00 UTC (22:00 BST) to perform updates to the Panopto Database. During this time the site will be inaccessible. Maintenance is scheduled to take 3 hours. This action will help improve the overall stability and capacity of Panopto EU cloud infrastructure.
Software Centre (SCCM) Upgrade
Resolved 10 April 2025 at 11:00 UTC
Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.
Network and Wi-Fi disruption in Plymouth (MPharm) & Newlands Farm
Resolved 10 April 2025 at 06:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
SAMIS (SITS) and HUB Quarterly Patching
Resolved 4 April 2025 at 22:30 UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
SAMIS Maintenance/Upgrade
Resolved 8 April 2025 at 15:51 UTC
SAMIS is back online.
1 previous update
Network and Wi-Fi Disruption in Various Locations (Thursday)
Resolved 3 April 2025 at 06:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1 West North
- 4 East
- 10 East
- Eastwood (All)
- Esther Parkin
- Eveleigh
- Green Park House
- Holburne Museum
- iCast
- John Wood
- Main Hall
- Marlborough
- Quads (All)
- Solsbury Court
- Woodland Court
Desk phones may also restart.
Network and Wi-Fi Disruption in Various Locations (Tuesday)
Resolved 2 April 2025 at 06:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 6 West
- 7 West
- 8 East
- Aquilla
- Brendon Court
- Bus Stop
- Clevelands
- Edge
Desk phones may also restart.
iTrent and PEPI Quarterly Patching
Resolved 1 April 2025 at 22:30 UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Network Resilience Testing
Resolved 1 April 2025 at 07:00 UTC
Resilience testing on the main internet links will take place on this date.
During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.
If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.
Network and Wi-Fi Disruption in Various Locations (Monday)
Resolved 1 April 2025 at 06:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1 West
- 2 East
- 3 South
- 3 West
- 4 South
- Rad Store & Fossil shed
- 4 West
- 5 West
Desk phones may also restart.
Grouper Quarterly Patching
Resolved 31 March 2025 at 22:30 UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Typecase and SAMIS (third-party data) quarterly patching/maintenance
Resolved 27 March 2025 at 23:59 UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Agresso, Marketplace & NESA quarterly patching/maintenance
Resolved 26 March 2025 at 23:59 UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
FoodDirect and Rheumatology quarterly patching/maintenance
Resolved 25 March 2025 at 23:59 UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Planned Network Maintenance in Aquila Court
Resolved 25 March 2025 at 11:00 UTC
We are performing a network migration in Aquila Court, during which there will be no network or Wi-Fi connectivity for University-owned devices only. Disruption is expected to last only a few minutes, but could be longer if issues arise.
Student (resident) devices will not be affected by this maintenance, as resident networking is provided by a 3rd party.
Network and Wi-Fi disruption in various locations
Resolved 25 March 2025 at 07:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 10 West
- Chancellors Building
- 4 East South
- Sports Training Village
Desk phones may also restart.
MySQL quarterly patching/maintenance
Resolved 24 March 2025 at 23:59 UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Potential Disruption due to Wireless Network Upgrade
Resolved 19 March 2025 at 10:00 UTC
On Wednesday, 19th March, between 08:00 and 10:00, IT Services will conduct network maintenance to improve wireless connectivity, increasing capacity and reliability. While no outage is planned, there is a small risk of a brief wireless disruption lasting up to five minutes. Wired networks will not be affected.
Thank you for your patience as we enhance the university’s network.
Network Resilience Testing
Resolved 18 March 2025 at 08:00 UTC
Resilience testing on the main internet links will take place on Tuesday, 18th March, between 07:00 and 08:00.
During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.
If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assi...
Network and Wi-Fi disruption in various locations (2)
Resolved 18 March 2025 at 07:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- Canal Wharf
- Dental Centre
- 3 West North
- Quads A/B/C/D
- Telephone Exchange
Desk phones may also restart.
Network and Wi-Fi disruption in various locations (1)
Resolved 17 March 2025 at 07:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- Wessex House
- 1 South
- 2 South
- Norwood House
- WAC
- RS Postroom
- Nursery
Desk phones may also restart.
Software Centre Upgrade
Resolved 11 March 2025 at 12:00 UTC
Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.
Potential Brief Campus-Wide Wi-Fi Interruption
Resolved 11 March 2025 at 10:00 UTC
There may be a brief disruption of a few seconds to wireless traffic across campus during this maintenance window. This upgrade is essential to enhancing network security and stability.
Onelan system upgrade (migration)
Resolved 10 March 2025 at 12:30 UTC
The Onelan digital signage system is being upgraded, and will be unavailable to all users for the duration of this upgrade.
Business Objects for SAMIS Upgrade
Resolved 4 March 2025 at 11:30 UTC
The upgrade to Business Objects 4.3 is now complete, and the system is available for login.
🔗 New URL: https://businessobjects43.bath.ac.uk/BOE/BI
🖥️ New System Name: sits-liv-boa01:6400
The Business Objects for SAMIS login page under Online Tools has been updated accordingly. If you access Business Objects via a bookmark, please update your link.
📖 Guidance on using the new interface is available under the ["Guidance for WEBi" section](https://computingservices.sharepoint.com/sites/SAMIST...
2 previous updates
iTrent (MSS and ESS) Upgrade
Resolved 4 March 2025 at 09:00 UTC
iTrent (MSS and ESS) will be unavailable for up to 15 minutes during this period due to a scheduled upgrade.
iTrent MSS and ESS Upgrade
Resolved 27 February 2025 at 10:30 UTC
We're afraid that this maintenance has overrun. We now expect iTrent to return before 10:30.
1 previous update
Panopto Scheduler brief maintenance
Resolved 24 February 2025 at 19:30 UTC
The Re:View Scheduler Tool will be unavailable briefly during this period.
Business Objects for SAMIS maintenance
Resolved 24 February 2025 at 23:59 UTC
Business Objects for SAMIS will be temporarily unavailable from 4 PM today as we continue to address ongoing issues related to last week’s file restoration. We expect the system to be available again by tomorrow morning. We appreciate your patience and will provide updates as required.
Network and Wi-Fi disruption in 1 West
Resolved 20 February 2025 at 10:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in Green Park House
Resolved 17 February 2025 at 07:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 10 East
Resolved 12 February 2025 at 00:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 4 East and East Building
Resolved 11 February 2025 at 00:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 2 East and 3 East
Resolved 10 February 2025 at 00:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 6 West, 8 West and 9 West
Resolved 6 February 2025 at 17:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 3 West, 4 West and 5 West
Resolved 5 February 2025 at 17:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Crowdstrike rollout to University managed iOS devices
Resolved 5 February 2025 at 17:00 UTC
The CrowdStrike Agent will be deployed to all University-managed iOS devices as part of our ongoing security enhancements. This rollout is designed to be seamless, with no expected impact on device performance or user experience. Testing has confirmed that users should not notice any changes during or after deployment.
Network and Wi-Fi disruption in 1 West North and 2 West
Resolved 4 February 2025 at 17:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 1 West
Resolved 3 February 2025 at 11:00 UTC
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.