Maintenance

April 2025
23 April 2025
1 maintenance

Business Objects for SAMIS - Brief Maintenance

Resolved

Resolved 23 April 2025 at 17:00 UTC

Business Objects for SAMIS will undergo brief maintenance, during which client connections may be disrupted for approximately 10 minutes while the processing server is restarted.

16 April 2025
1 maintenance

Network and Wi-Fi disruption in the Virgil Building

Resolved

Resolved 16 April 2025 at 06:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

15 April 2025
2 maintenances

Network (Wi-Fi and Ethernet) Resilience Testing

Resolved

Resolved 15 April 2025 at 07:00 UTC

Resilience testing on the main internet links will take place between 07:00 and 08:00 on this date.

During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.

If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.

Network and Wi-Fi disruption in the Library

Resolved

Resolved 15 April 2025 at 06:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

14 April 2025
1 maintenance

Network (Wi-Fi and Ethernet) Infrastructure Firmware Upgrade

Resolved

Resolved 14 April 2025 at 16:00 UTC

Due to essential maintenance to ensure network security and stability, there may be brief interruptions to network connectivity in this location. Disruption should be minimal, as clients will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

11 April 2025
1 maintenance

Panopto Cloud Maintenance

Resolved

Resolved 11 April 2025 at 22:59 UTC

On Friday, April 11th, 2025, Panopto will take the EU cloud offline at 21:00 UTC (22:00 BST) to perform updates to the Panopto Database. During this time the site will be inaccessible. Maintenance is scheduled to take 3 hours. This action will help improve the overall stability and capacity of Panopto EU cloud infrastructure.

10 April 2025
2 maintenances

Software Centre (SCCM) Upgrade

Resolved

Resolved 10 April 2025 at 11:00 UTC

Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.

Network and Wi-Fi disruption in Plymouth (MPharm) & Newlands Farm

Resolved

Resolved 10 April 2025 at 06:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

4 April 2025
2 maintenances

SAMIS (SITS) and HUB Quarterly Patching

Resolved

Resolved 4 April 2025 at 22:30 UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

SAMIS Maintenance/Upgrade

Resolved

Resolved 8 April 2025 at 15:51 UTC

SAMIS is back online.

1 previous update

3 April 2025
1 maintenance

Network and Wi-Fi Disruption in Various Locations (Thursday)

Resolved

Resolved 3 April 2025 at 06:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 1 West North
  • 4 East
  • 10 East
  • Eastwood (All)
  • Esther Parkin
  • Eveleigh
  • Green Park House
  • Holburne Museum
  • iCast
  • John Wood
  • Main Hall
  • Marlborough
  • Quads (All)
  • Solsbury Court
  • Woodland Court

Desk phones may also restart.

2 April 2025
1 maintenance

Network and Wi-Fi Disruption in Various Locations (Tuesday)

Resolved

Resolved 2 April 2025 at 06:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 6 West
  • 7 West
  • 8 East
  • Aquilla
  • Brendon Court
  • Bus Stop
  • Clevelands
  • Edge

Desk phones may also restart.

1 April 2025
3 maintenances

iTrent and PEPI Quarterly Patching

Resolved

Resolved 1 April 2025 at 22:30 UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Network Resilience Testing

Resolved

Resolved 1 April 2025 at 07:00 UTC

Resilience testing on the main internet links will take place on this date.

During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.

If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.

Network and Wi-Fi Disruption in Various Locations (Monday)

Resolved

Resolved 1 April 2025 at 06:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 1 West
  • 2 East
  • 3 South
  • 3 West
  • 4 South
  • Rad Store & Fossil shed
  • 4 West
  • 5 West

Desk phones may also restart.

March 2025
31 March 2025
1 maintenance

Grouper Quarterly Patching

Resolved

Resolved 31 March 2025 at 22:30 UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

27 March 2025
1 maintenance

Typecase and SAMIS (third-party data) quarterly patching/maintenance

Resolved

Resolved 27 March 2025 at 23:59 UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

26 March 2025
1 maintenance

Agresso, Marketplace & NESA quarterly patching/maintenance

Resolved

Resolved 26 March 2025 at 23:59 UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

25 March 2025
3 maintenances

FoodDirect and Rheumatology quarterly patching/maintenance

Resolved

Resolved 25 March 2025 at 23:59 UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Planned Network Maintenance in Aquila Court

Resolved

Resolved 25 March 2025 at 11:00 UTC

We are performing a network migration in Aquila Court, during which there will be no network or Wi-Fi connectivity for University-owned devices only. Disruption is expected to last only a few minutes, but could be longer if issues arise.

Student (resident) devices will not be affected by this maintenance, as resident networking is provided by a 3rd party.

Network and Wi-Fi disruption in various locations

Resolved

Resolved 25 March 2025 at 07:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 10 West
  • Chancellors Building
  • 4 East South
  • Sports Training Village

Desk phones may also restart.

24 March 2025
1 maintenance

MySQL quarterly patching/maintenance

Resolved

Resolved 24 March 2025 at 23:59 UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

19 March 2025
1 maintenance

Potential Disruption due to Wireless Network Upgrade

Resolved

Resolved 19 March 2025 at 10:00 UTC

On Wednesday, 19th March, between 08:00 and 10:00, IT Services will conduct network maintenance to improve wireless connectivity, increasing capacity and reliability. While no outage is planned, there is a small risk of a brief wireless disruption lasting up to five minutes. Wired networks will not be affected.

Thank you for your patience as we enhance the university’s network.

18 March 2025
2 maintenances

Network Resilience Testing

Resolved

Resolved 18 March 2025 at 08:00 UTC

Resilience testing on the main internet links will take place on Tuesday, 18th March, between 07:00 and 08:00.

During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.

If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assi...

Network and Wi-Fi disruption in various locations (2)

Resolved

Resolved 18 March 2025 at 07:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • Canal Wharf
  • Dental Centre
  • 3 West North
  • Quads A/B/C/D
  • Telephone Exchange

Desk phones may also restart.

17 March 2025
1 maintenance

Network and Wi-Fi disruption in various locations (1)

Resolved

Resolved 17 March 2025 at 07:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • Wessex House
  • 1 South
  • 2 South
  • Norwood House
  • WAC
  • RS Postroom
  • Nursery

Desk phones may also restart.

11 March 2025
2 maintenances

Software Centre Upgrade

Resolved

Resolved 11 March 2025 at 12:00 UTC

Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.

Potential Brief Campus-Wide Wi-Fi Interruption

Resolved

Resolved 11 March 2025 at 10:00 UTC

There may be a brief disruption of a few seconds to wireless traffic across campus during this maintenance window. This upgrade is essential to enhancing network security and stability.

10 March 2025
1 maintenance

Onelan system upgrade (migration)

Resolved

Resolved 10 March 2025 at 12:30 UTC

The Onelan digital signage system is being upgraded, and will be unavailable to all users for the duration of this upgrade.

4 March 2025
2 maintenances

Business Objects for SAMIS Upgrade

Resolved

Resolved 4 March 2025 at 11:30 UTC

The upgrade to Business Objects 4.3 is now complete, and the system is available for login.

🔗 New URL: https://businessobjects43.bath.ac.uk/BOE/BI
🖥️ New System Name: sits-liv-boa01:6400

The Business Objects for SAMIS login page under Online Tools has been updated accordingly. If you access Business Objects via a bookmark, please update your link.

📖 Guidance on using the new interface is available under the ["Guidance for WEBi" section](https://computingservices.sharepoint.com/sites/SAMIST...

2 previous updates

iTrent (MSS and ESS) Upgrade

Resolved

Resolved 4 March 2025 at 09:00 UTC

iTrent (MSS and ESS) will be unavailable for up to 15 minutes during this period due to a scheduled upgrade.

February 2025
27 February 2025
1 maintenance

iTrent MSS and ESS Upgrade

Resolved

Resolved 27 February 2025 at 10:30 UTC

We're afraid that this maintenance has overrun. We now expect iTrent to return before 10:30.

1 previous update

24 February 2025
2 maintenances

Panopto Scheduler brief maintenance

Resolved

Resolved 24 February 2025 at 19:30 UTC

The Re:View Scheduler Tool will be unavailable briefly during this period.

Business Objects for SAMIS maintenance

Resolved

Resolved 24 February 2025 at 23:59 UTC

Business Objects for SAMIS will be temporarily unavailable from 4 PM today as we continue to address ongoing issues related to last week’s file restoration. We expect the system to be available again by tomorrow morning. We appreciate your patience and will provide updates as required.

20 February 2025
1 maintenance

Network and Wi-Fi disruption in 1 West

Resolved

Resolved 20 February 2025 at 10:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

17 February 2025
1 maintenance

Network and Wi-Fi disruption in Green Park House

Resolved

Resolved 17 February 2025 at 07:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

12 February 2025
1 maintenance

Network and Wi-Fi disruption in 10 East

Resolved

Resolved 12 February 2025 at 00:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

11 February 2025
1 maintenance

Network and Wi-Fi disruption in 4 East and East Building

Resolved

Resolved 11 February 2025 at 00:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

10 February 2025
1 maintenance

Network and Wi-Fi disruption in 2 East and 3 East

Resolved

Resolved 10 February 2025 at 00:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

6 February 2025
1 maintenance

Network and Wi-Fi disruption in 6 West, 8 West and 9 West

Resolved

Resolved 6 February 2025 at 17:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

5 February 2025
2 maintenances

Network and Wi-Fi disruption in 3 West, 4 West and 5 West

Resolved

Resolved 5 February 2025 at 17:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Crowdstrike rollout to University managed iOS devices

Resolved

Resolved 5 February 2025 at 17:00 UTC

The CrowdStrike Agent will be deployed to all University-managed iOS devices as part of our ongoing security enhancements. This rollout is designed to be seamless, with no expected impact on device performance or user experience. Testing has confirmed that users should not notice any changes during or after deployment.

4 February 2025
1 maintenance

Network and Wi-Fi disruption in 1 West North and 2 West

Resolved

Resolved 4 February 2025 at 17:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

3 February 2025
1 maintenance

Network and Wi-Fi disruption in 1 West

Resolved

Resolved 3 February 2025 at 11:00 UTC

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.