Maintenance

January 2025
Jan 30, 2025
1 maintenance

Network and Wi-Fi disruption in various off-site residences

Maintenance

Resolved Jan 30 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:

  • Carpenter House
  • Thornbank
  • Scala
  • Eveleigh
  • John Wood

Desk phones may also restart.

Jan 29, 2025
2 maintenances

Network and Wi-Fi disruption in Plymouth, Newlands Farm & Aquilla

Maintenance

Resolved Jan 29 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.

Network and Wi-Fi disruption in the east-side campus residences

Maintenance

Resolved Jan 29 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:

  • Eastwood 1-50
  • Esther Parkin
  • Marlborough Court
  • Solsbury Court
  • Quads A-E (including Limetree)

Desk phones may also restart.

Jan 28, 2025
4 maintenances

Papercut (Printing, Scanning, and Copying) maintenance

Maintenance

Resolved Jan 28 at 09:00am GMT

Papercut (Printing, Scanning, and Copying) will be unavailable at various points during a routine upgrade. The upgrade will take approximately 4 hours.

Wireless (Wi-Fi) infrastructure firmware upgrade

Maintenance

Resolved Jan 28 at 09:00am GMT

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in this location. This upgrade should cause minimal disruption to clients during the upgrade by moving clients between AP's. Some clients may experience a brief outage at some point during the upgrade.

Panopto (Re:View) Scheduler brief maintenance

Maintenance

Resolved Jan 28 at 07:00am GMT

The Re:View Scheduler Tool will be unavailable at various points during a routine upgrade. The upgrade will take approximately 40 minutes.

Network and Wi-Fi disruption in Woodlands & The Lodge

Maintenance

Resolved Jan 28 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.

Jan 27, 2025
2 maintenances

Network and Wi-Fi disruption in the west-side campus residences

Maintenance

Resolved Jan 27 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:

  • Mendip
  • Quarry
  • Polden Old
  • Polden New
  • Derhill
  • Conygre
  • Cotswold
  • Wolfson
  • Quantock

Desk phones may also restart.

Network and Wi-Fi disruption in Marlborough Court

Maintenance

Resolved Jan 27 at 07:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jan 15, 2025
1 maintenance

Network and Wi-Fi disruption in Osbourne House

Maintenance

Resolved Jan 15 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jan 14, 2025
1 maintenance

Network and Wi-Fi disruption in 4 East

Maintenance

Resolved Jan 14 at 07:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jan 08, 2025
1 maintenance

Rockwell Arena Software Upgrade

Maintenance

Resolved Jan 08 at 12:00pm GMT

We are updating the Rockwell Arena software package from 16.20.3.0 to V16.20.0. During this update, the software may be briefly unavailable.

Jan 04, 2025
1 maintenance

TOPdesk migration and downtime [new date]

Maintenance

Resolved Jan 04 at 10:30pm GMT

Please note that this maintenance was re-scheduled and now has a new date.

Our TOPdesk instance will be migrated from the UK1 to UK2 (Azure) data centre on this date. During this migration, both the TOPdesk Self-Service Portal and Operator views will experience downtime and be temporarily unavailable for all or part of this period.

We recommend planning any necessary TOPdesk activities in advance and appreciate your patience as this essential migration is completed.

If you require urg...

February 2025
Feb 27, 2025
1 maintenance

iTrent MSS and ESS Upgrade

Maintenance

Resolved Feb 27 at 09:41am GMT

We're afraid that this maintenance has overrun. We now expect iTrent to return before 10:30.

1 previous update

Feb 24, 2025
2 maintenances

Panopto Scheduler brief maintenance

Maintenance

Resolved Feb 24 at 07:00pm GMT

The Re:View Scheduler Tool will be unavailable briefly during this period.

Business Objects for SAMIS maintenance

Maintenance

Resolved Feb 24 at 04:00pm GMT

Business Objects for SAMIS will be temporarily unavailable from 4 PM today as we continue to address ongoing issues related to last week’s file restoration. We expect the system to be available again by tomorrow morning. We appreciate your patience and will provide updates as required.

Feb 20, 2025
1 maintenance

Network and Wi-Fi disruption in 1 West

Maintenance

Resolved Feb 20 at 08:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Feb 17, 2025
1 maintenance

Network and Wi-Fi disruption in Green Park House

Maintenance

Resolved Feb 17 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Feb 12, 2025
1 maintenance

Network and Wi-Fi disruption in 10 East

Maintenance

Resolved Feb 12 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Feb 11, 2025
1 maintenance

Network and Wi-Fi disruption in 4 East and East Building

Maintenance

Resolved Feb 11 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Feb 10, 2025
1 maintenance

Network and Wi-Fi disruption in 2 East and 3 East

Maintenance

Resolved Feb 10 at 12:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Feb 06, 2025
1 maintenance

Network and Wi-Fi disruption in 6 West, 8 West and 9 West

Maintenance

Resolved Feb 06 at 09:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Feb 05, 2025
2 maintenances

Network and Wi-Fi disruption in 3 West, 4 West and 5 West

Maintenance

Resolved Feb 05 at 09:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Crowdstrike rollout to University managed iOS devices

Maintenance

Resolved Feb 05 at 09:00am GMT

The CrowdStrike Agent will be deployed to all University-managed iOS devices as part of our ongoing security enhancements. This rollout is designed to be seamless, with no expected impact on device performance or user experience. Testing has confirmed that users should not notice any changes during or after deployment.

Feb 04, 2025
1 maintenance

Network and Wi-Fi disruption in 1 West North and 2 West

Maintenance

Resolved Feb 04 at 09:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Feb 03, 2025
1 maintenance

Network and Wi-Fi disruption in 1 West

Maintenance

Resolved Feb 03 at 09:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

March 2025
Mar 31, 2025
1 maintenance

Grouper Quarterly Patching

Maintenance

Resolved Mar 31 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Mar 27, 2025
1 maintenance

Typecase and SAMIS (third-party data) quarterly patching/maintenance

Maintenance

Resolved Mar 27 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Mar 26, 2025
1 maintenance

Agresso, Marketplace & NESA quarterly patching/maintenance

Maintenance

Resolved Mar 26 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Mar 25, 2025
3 maintenances

FoodDirect and Rheumatology quarterly patching/maintenance

Maintenance

Resolved Mar 25 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Planned Network Maintenance in Aquila Court

Maintenance

Resolved Mar 25 at 09:00am GMT

We are performing a network migration in Aquila Court, during which there will be no network or Wi-Fi connectivity for University-owned devices only. Disruption is expected to last only a few minutes, but could be longer if issues arise.

Student (resident) devices will not be affected by this maintenance, as resident networking is provided by a 3rd party.

Network and Wi-Fi disruption in various locations

Maintenance

Resolved Mar 25 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 10 West
  • Chancellors Building
  • 4 East South
  • Sports Training Village

Desk phones may also restart.

Mar 24, 2025
1 maintenance

MySQL quarterly patching/maintenance

Maintenance

Resolved Mar 24 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Mar 19, 2025
1 maintenance

Potential Disruption due to Wireless Network Upgrade

Maintenance

Resolved Mar 19 at 08:00am GMT

On Wednesday, 19th March, between 08:00 and 10:00, IT Services will conduct network maintenance to improve wireless connectivity, increasing capacity and reliability. While no outage is planned, there is a small risk of a brief wireless disruption lasting up to five minutes. Wired networks will not be affected.

Thank you for your patience as we enhance the university’s network.

Mar 18, 2025
2 maintenances

Network Resilience Testing

Maintenance

Resolved Mar 18 at 07:00am GMT

Resilience testing on the main internet links will take place on Tuesday, 18th March, between 07:00 and 08:00.

During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.

If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assi...

Network and Wi-Fi disruption in various locations (2)

Maintenance

Resolved Mar 18 at 07:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • Canal Wharf
  • Dental Centre
  • 3 West North
  • Quads A/B/C/D
  • Telephone Exchange

Desk phones may also restart.

Mar 17, 2025
1 maintenance

Network and Wi-Fi disruption in various locations (1)

Maintenance

Resolved Mar 17 at 05:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • Wessex House
  • 1 South
  • 2 South
  • Norwood House
  • WAC
  • RS Postroom
  • Nursery

Desk phones may also restart.

Mar 11, 2025
2 maintenances

Software Centre Upgrade

Maintenance

Resolved Mar 11 at 08:00am GMT

Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.

Potential Brief Campus-Wide Wi-Fi Interruption

Maintenance

Resolved Mar 11 at 08:00am GMT

There may be a brief disruption of a few seconds to wireless traffic across campus during this maintenance window. This upgrade is essential to enhancing network security and stability.

Mar 10, 2025
1 maintenance

Onelan system upgrade (migration)

Maintenance

Resolved Mar 10 at 08:30am GMT

The Onelan digital signage system is being upgraded, and will be unavailable to all users for the duration of this upgrade.

Mar 04, 2025
2 maintenances

Business Objects for SAMIS Upgrade

Maintenance

Resolved Mar 04 at 11:30am GMT

The upgrade to Business Objects 4.3 is now complete, and the system is available for login.

🔗 New URL: https://businessobjects43.bath.ac.uk/BOE/BI
🖥️ New System Name: sits-liv-boa01:6400

The Business Objects for SAMIS login page under Online Tools has been updated accordingly. If you access Business Objects via a bookmark, please update your link.

📖 Guidance on using the new interface is available under the ["Guidance for WEBi" section](https://computingservices.sharepoint.com/sites/SAMIST...

2 previous updates

iTrent (MSS and ESS) Upgrade

Maintenance

Resolved Mar 04 at 07:00am GMT

iTrent (MSS and ESS) will be unavailable for up to 15 minutes during this period due to a scheduled upgrade.