Maintenance
Network and Wi-Fi disruption in various off-site residences
Resolved Jan 30 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Carpenter House
- Thornbank
- Scala
- Eveleigh
- John Wood
Desk phones may also restart.
Network and Wi-Fi disruption in Plymouth, Newlands Farm & Aquilla
Resolved Jan 29 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.
Network and Wi-Fi disruption in the east-side campus residences
Resolved Jan 29 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Eastwood 1-50
- Esther Parkin
- Marlborough Court
- Solsbury Court
- Quads A-E (including Limetree)
Desk phones may also restart.
Papercut (Printing, Scanning, and Copying) maintenance
Resolved Jan 28 at 09:00am GMT
Papercut (Printing, Scanning, and Copying) will be unavailable at various points during a routine upgrade. The upgrade will take approximately 4 hours.
Wireless (Wi-Fi) infrastructure firmware upgrade
Resolved Jan 28 at 09:00am GMT
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in this location. This upgrade should cause minimal disruption to clients during the upgrade by moving clients between AP's. Some clients may experience a brief outage at some point during the upgrade.
Panopto (Re:View) Scheduler brief maintenance
Resolved Jan 28 at 07:00am GMT
The Re:View Scheduler Tool will be unavailable at various points during a routine upgrade. The upgrade will take approximately 40 minutes.
Network and Wi-Fi disruption in Woodlands & The Lodge
Resolved Jan 28 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.
Network and Wi-Fi disruption in the west-side campus residences
Resolved Jan 27 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Mendip
- Quarry
- Polden Old
- Polden New
- Derhill
- Conygre
- Cotswold
- Wolfson
- Quantock
Desk phones may also restart.
Network and Wi-Fi disruption in Marlborough Court
Resolved Jan 27 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in Osbourne House
Resolved Jan 15 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 4 East
Resolved Jan 14 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Rockwell Arena Software Upgrade
Resolved Jan 08 at 12:00pm GMT
We are updating the Rockwell Arena software package from 16.20.3.0 to V16.20.0. During this update, the software may be briefly unavailable.
TOPdesk migration and downtime [new date]
Resolved Jan 04 at 10:30pm GMT
Please note that this maintenance was re-scheduled and now has a new date.
Our TOPdesk instance will be migrated from the UK1 to UK2 (Azure) data centre on this date. During this migration, both the TOPdesk Self-Service Portal and Operator views will experience downtime and be temporarily unavailable for all or part of this period.
We recommend planning any necessary TOPdesk activities in advance and appreciate your patience as this essential migration is completed.
If you require urg...
Network and Wi-Fi disruption in 1 West
Maintenance Feb 20 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in Green Park House
Maintenance Feb 17 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 10 East
Resolved Feb 12 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 4 East and East Building
Resolved Feb 11 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 2 East and 3 East
Resolved Feb 10 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 6 West, 8 West and 9 West
Resolved Feb 06 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 3 West, 4 West and 5 West
Resolved Feb 05 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Crowdstrike rollout to University managed iOS devices
Resolved Feb 05 at 09:00am GMT
The CrowdStrike Agent will be deployed to all University-managed iOS devices as part of our ongoing security enhancements. This rollout is designed to be seamless, with no expected impact on device performance or user experience. Testing has confirmed that users should not notice any changes during or after deployment.
Network and Wi-Fi disruption in 1 West North and 2 West
Resolved Feb 04 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 1 West
Resolved Feb 03 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Onelan system upgrade/migration
Maintenance Mar 10 at 08:30am GMT
The Onelan digital signage system is being upgraded, and will be unavailable to all users for the duration of this upgrade.
Business Objects for SAMIS Upgrade
Maintenance Mar 04 at 08:00am GMT
Business Objects for SAMIS will be upgraded to version 4.3 on Tuesday, 4th March 2025.
On the morning of 4th March, our development team will temporarily make Business Objects for SAMIS unavailable while they transition to Business Objects 4.3. Once the upgrade is complete, all Business Objects users will receive an email notification with login details and instructions. We expect the new version to be available by the afternoon of 4th March.
Thank you for your patience during this upgrade.