Maintenance
Network and Wi-Fi disruption in various off-site residences
Resolved Jan 30 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Carpenter House
- Thornbank
- Scala
- Eveleigh
- John Wood
Desk phones may also restart.
Network and Wi-Fi disruption in Plymouth, Newlands Farm & Aquilla
Resolved Jan 29 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.
Network and Wi-Fi disruption in the east-side campus residences
Resolved Jan 29 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Eastwood 1-50
- Esther Parkin
- Marlborough Court
- Solsbury Court
- Quads A-E (including Limetree)
Desk phones may also restart.
Papercut (Printing, Scanning, and Copying) maintenance
Resolved Jan 28 at 09:00am GMT
Papercut (Printing, Scanning, and Copying) will be unavailable at various points during a routine upgrade. The upgrade will take approximately 4 hours.
Wireless (Wi-Fi) infrastructure firmware upgrade
Resolved Jan 28 at 09:00am GMT
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in this location. This upgrade should cause minimal disruption to clients during the upgrade by moving clients between AP's. Some clients may experience a brief outage at some point during the upgrade.
Panopto (Re:View) Scheduler brief maintenance
Resolved Jan 28 at 07:00am GMT
The Re:View Scheduler Tool will be unavailable at various points during a routine upgrade. The upgrade will take approximately 40 minutes.
Network and Wi-Fi disruption in Woodlands & The Lodge
Resolved Jan 28 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in these locations. Desk phones may also restart.
Network and Wi-Fi disruption in the west-side campus residences
Resolved Jan 27 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity OVERNIGHT in the following locations:
- Mendip
- Quarry
- Polden Old
- Polden New
- Derhill
- Conygre
- Cotswold
- Wolfson
- Quantock
Desk phones may also restart.
Network and Wi-Fi disruption in Marlborough Court
Resolved Jan 27 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in Osbourne House
Resolved Jan 15 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 4 East
Resolved Jan 14 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Rockwell Arena Software Upgrade
Resolved Jan 08 at 12:00pm GMT
We are updating the Rockwell Arena software package from 16.20.3.0 to V16.20.0. During this update, the software may be briefly unavailable.
TOPdesk migration and downtime [new date]
Resolved Jan 04 at 10:30pm GMT
Please note that this maintenance was re-scheduled and now has a new date.
Our TOPdesk instance will be migrated from the UK1 to UK2 (Azure) data centre on this date. During this migration, both the TOPdesk Self-Service Portal and Operator views will experience downtime and be temporarily unavailable for all or part of this period.
We recommend planning any necessary TOPdesk activities in advance and appreciate your patience as this essential migration is completed.
If you require urg...
iTrent MSS and ESS Upgrade
Resolved Feb 27 at 09:41am GMT
We're afraid that this maintenance has overrun. We now expect iTrent to return before 10:30.
1 previous update
Panopto Scheduler brief maintenance
Resolved Feb 24 at 07:00pm GMT
The Re:View Scheduler Tool will be unavailable briefly during this period.
Business Objects for SAMIS maintenance
Resolved Feb 24 at 04:00pm GMT
Business Objects for SAMIS will be temporarily unavailable from 4 PM today as we continue to address ongoing issues related to last week’s file restoration. We expect the system to be available again by tomorrow morning. We appreciate your patience and will provide updates as required.
Network and Wi-Fi disruption in 1 West
Resolved Feb 20 at 08:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in Green Park House
Resolved Feb 17 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 10 East
Resolved Feb 12 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 4 East and East Building
Resolved Feb 11 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 2 East and 3 East
Resolved Feb 10 at 12:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 6 West, 8 West and 9 West
Resolved Feb 06 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 3 West, 4 West and 5 West
Resolved Feb 05 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Crowdstrike rollout to University managed iOS devices
Resolved Feb 05 at 09:00am GMT
The CrowdStrike Agent will be deployed to all University-managed iOS devices as part of our ongoing security enhancements. This rollout is designed to be seamless, with no expected impact on device performance or user experience. Testing has confirmed that users should not notice any changes during or after deployment.
Network and Wi-Fi disruption in 1 West North and 2 West
Resolved Feb 04 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network and Wi-Fi disruption in 1 West
Resolved Feb 03 at 09:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Grouper Quarterly Patching
Resolved Mar 31 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Typecase and SAMIS (third-party data) quarterly patching/maintenance
Resolved Mar 27 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Agresso, Marketplace & NESA quarterly patching/maintenance
Resolved Mar 26 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
FoodDirect and Rheumatology quarterly patching/maintenance
Resolved Mar 25 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Planned Network Maintenance in Aquila Court
Resolved Mar 25 at 09:00am GMT
We are performing a network migration in Aquila Court, during which there will be no network or Wi-Fi connectivity for University-owned devices only. Disruption is expected to last only a few minutes, but could be longer if issues arise.
Student (resident) devices will not be affected by this maintenance, as resident networking is provided by a 3rd party.
Network and Wi-Fi disruption in various locations
Resolved Mar 25 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 10 West
- Chancellors Building
- 4 East South
- Sports Training Village
Desk phones may also restart.
MySQL quarterly patching/maintenance
Resolved Mar 24 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Potential Disruption due to Wireless Network Upgrade
Resolved Mar 19 at 08:00am GMT
On Wednesday, 19th March, between 08:00 and 10:00, IT Services will conduct network maintenance to improve wireless connectivity, increasing capacity and reliability. While no outage is planned, there is a small risk of a brief wireless disruption lasting up to five minutes. Wired networks will not be affected.
Thank you for your patience as we enhance the university’s network.
Network Resilience Testing
Resolved Mar 18 at 07:00am GMT
Resilience testing on the main internet links will take place on Tuesday, 18th March, between 07:00 and 08:00.
During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.
If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assi...
Network and Wi-Fi disruption in various locations (2)
Resolved Mar 18 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- Canal Wharf
- Dental Centre
- 3 West North
- Quads A/B/C/D
- Telephone Exchange
Desk phones may also restart.
Network and Wi-Fi disruption in various locations (1)
Resolved Mar 17 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- Wessex House
- 1 South
- 2 South
- Norwood House
- WAC
- RS Postroom
- Nursery
Desk phones may also restart.
Software Centre Upgrade
Resolved Mar 11 at 08:00am GMT
Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.
Potential Brief Campus-Wide Wi-Fi Interruption
Resolved Mar 11 at 08:00am GMT
There may be a brief disruption of a few seconds to wireless traffic across campus during this maintenance window. This upgrade is essential to enhancing network security and stability.
Onelan system upgrade (migration)
Resolved Mar 10 at 08:30am GMT
The Onelan digital signage system is being upgraded, and will be unavailable to all users for the duration of this upgrade.
Business Objects for SAMIS Upgrade
Resolved Mar 04 at 11:30am GMT
The upgrade to Business Objects 4.3 is now complete, and the system is available for login.
🔗 New URL: https://businessobjects43.bath.ac.uk/BOE/BI
🖥️ New System Name: sits-liv-boa01:6400
The Business Objects for SAMIS login page under Online Tools has been updated accordingly. If you access Business Objects via a bookmark, please update your link.
📖 Guidance on using the new interface is available under the ["Guidance for WEBi" section](https://computingservices.sharepoint.com/sites/SAMIST...
2 previous updates
iTrent (MSS and ESS) Upgrade
Resolved Mar 04 at 07:00am GMT
iTrent (MSS and ESS) will be unavailable for up to 15 minutes during this period due to a scheduled upgrade.