Maintenance

April 2025
Apr 23, 2025
1 maintenance

Business Objects for SAMIS - Brief Maintenance

Maintenance

Resolved Apr 23 at 05:30pm BST

Business Objects for SAMIS will undergo brief maintenance, during which client connections may be disrupted for approximately 10 minutes while the processing server is restarted.

Apr 16, 2025
1 maintenance

Network and Wi-Fi disruption in the Virgil Building

Maintenance

Resolved Apr 16 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Apr 15, 2025
2 maintenances

Network (Wi-Fi and Ethernet) Resilience Testing

Maintenance

Resolved Apr 15 at 07:00am BST

Resilience testing on the main internet links will take place between 07:00 and 08:00 on this date.

During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.

If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.

Network and Wi-Fi disruption in the Library

Maintenance

Resolved Apr 15 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Apr 14, 2025
1 maintenance

Network (Wi-Fi and Ethernet) Infrastructure Firmware Upgrade

Maintenance

Resolved Apr 14 at 09:00am BST

Due to essential maintenance to ensure network security and stability, there may be brief interruptions to network connectivity in this location. Disruption should be minimal, as clients will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Apr 11, 2025
1 maintenance

Panopto Cloud Maintenance

Maintenance

Resolved Apr 11 at 09:00pm BST

On Friday, April 11th, 2025, Panopto will take the EU cloud offline at 21:00 UTC (22:00 BST) to perform updates to the Panopto Database. During this time the site will be inaccessible. Maintenance is scheduled to take 3 hours. This action will help improve the overall stability and capacity of Panopto EU cloud infrastructure.

Apr 10, 2025
2 maintenances

Software Centre (SCCM) Upgrade

Maintenance

Resolved Apr 10 at 07:00am BST

Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.

Network and Wi-Fi disruption in Plymouth (MPharm) & Newlands Farm

Maintenance

Resolved Apr 10 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Apr 04, 2025
2 maintenances

SAMIS (SITS) and HUB Quarterly Patching

Maintenance

Resolved Apr 04 at 07:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

SAMIS Maintenance/Upgrade

Maintenance

Resolved Apr 08 at 04:51pm BST

SAMIS is back online.

1 previous update

Apr 03, 2025
1 maintenance

Network and Wi-Fi Disruption in Various Locations (Thursday)

Maintenance

Resolved Apr 03 at 04:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 1 West North
  • 4 East
  • 10 East
  • Eastwood (All)
  • Esther Parkin
  • Eveleigh
  • Green Park House
  • Holburne Museum
  • iCast
  • John Wood
  • Main Hall
  • Marlborough
  • Quads (All)
  • Solsbury Court
  • Woodland Court

Desk phones may also restart.

Apr 02, 2025
1 maintenance

Network and Wi-Fi Disruption in Various Locations (Tuesday)

Maintenance

Resolved Apr 02 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 6 West
  • 7 West
  • 8 East
  • Aquilla
  • Brendon Court
  • Bus Stop
  • Clevelands
  • Edge

Desk phones may also restart.

Apr 01, 2025
3 maintenances

iTrent and PEPI Quarterly Patching

Maintenance

Resolved Apr 01 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Network Resilience Testing

Maintenance

Resolved Apr 01 at 07:00am BST

Resilience testing on the main internet links will take place on this date.

During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.

If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.

Network and Wi-Fi Disruption in Various Locations (Monday)

Maintenance

Resolved Apr 01 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 1 West
  • 2 East
  • 3 South
  • 3 West
  • 4 South
  • Rad Store & Fossil shed
  • 4 West
  • 5 West

Desk phones may also restart.

May 2025
May 20, 2025
1 maintenance

REDCap Live - OS Upgrade

Maintenance

Resolved May 20 at 07:00am BST

The REDCap Live application will be unavailable during this time due to a scheduled upgrade.

May 19, 2025
1 maintenance

Pure Live - Upgrade

Maintenance

Resolved May 19 at 08:00am BST

The Pure LIVE system will be upgraded to version 5.32.2. The service may be temporarily unavailable during this time.

May 15, 2025
2 maintenances

Synergy - Application Upgrade

Maintenance

Resolved May 15 at 10:00am BST

The Synergy application will be upgraded to version 1.9.8 by the supplier (CACI) during this time.

Business Objects - Brief Maintenance

Maintenance

Resolved May 15 at 09:30am BST

Business Objects will undergo brief maintenance, during which users may experience a short disruption to service. Normal access will resume once maintenance is complete.

May 07, 2025
1 maintenance

3 South - Network outages due to electrical works

Maintenance

Resolved May 08 at 10:10am BST

From Campus Services: "Please be aware that the below electrical works being undertaken in 3 South are continuing today (Thursday 8th May) due to unforeseen delays. We are hoping for these works to be completed by midday today.

These works will continue to affect power, lighting and network.

We apologise for any inconvenience caused."

1 previous update

May 06, 2025
1 maintenance

Nimbus HPC Maintenance

Maintenance

Resolved May 06 at 09:00am BST

Nimbus HPC will be undergoing scheduled maintenance from 6th to 9th May 2025. During this period, the system will be unavailable for all users. This maintenance is necessary to ensure continued performance, stability, and security of the HPC service.

June 2025
Jun 10, 2025
1 maintenance

Quarterly update of Nextcloud (files.bath.ac.uk)

Maintenance

Maintenance Jun 10 at 07:00am BST

Due to quarterly software and security updates to the underlying service infrastructure, Nextcloud (files.bath.ac.uk) will briefly be unavailable during this period.

Jun 05, 2025
1 maintenance

GitHub Enterprise - Quarterly Upgrade

Maintenance

Maintenance Jun 05 at 07:30am BST

GitHub (https://github.bath.ac.uk/) will undergo a quarterly upgrade to version 3.15.x. The service will be unavailable during the upgrade. This ensures the platform remains secure and up to date for all users.

Jun 03, 2025
1 maintenance

Storage Infrastructure - Patching/Maintenance

Maintenance

Maintenance Jun 03 at 07:00am BST

To maintain the IT storage servers that support our data, a brief period of service unavailability is expected during this maintenance window.

The primary services affected will be:

  • H: Drive
  • X: Drive

In addition, the following services may also experience temporary disruption:

  • Business Objects (client software)
  • CMS
  • MPS (Managed Print Service)
  • SAMIS (client software)
  • SCCM
  • Secure Downloads
  • Web (www.bath.ac.uk)