Maintenance
Grouper Quarterly Patching
Resolved Mar 31 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Typecase and SAMIS (third-party data) quarterly patching/maintenance
Resolved Mar 27 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Agresso, Marketplace & NESA quarterly patching/maintenance
Resolved Mar 26 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
FoodDirect and Rheumatology quarterly patching/maintenance
Resolved Mar 25 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Planned Network Maintenance in Aquila Court
Resolved Mar 25 at 09:00am GMT
We are performing a network migration in Aquila Court, during which there will be no network or Wi-Fi connectivity for University-owned devices only. Disruption is expected to last only a few minutes, but could be longer if issues arise.
Student (resident) devices will not be affected by this maintenance, as resident networking is provided by a 3rd party.
Network and Wi-Fi disruption in various locations
Resolved Mar 25 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 10 West
- Chancellors Building
- 4 East South
- Sports Training Village
Desk phones may also restart.
MySQL quarterly patching/maintenance
Resolved Mar 24 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Potential Disruption due to Wireless Network Upgrade
Resolved Mar 19 at 08:00am GMT
On Wednesday, 19th March, between 08:00 and 10:00, IT Services will conduct network maintenance to improve wireless connectivity, increasing capacity and reliability. While no outage is planned, there is a small risk of a brief wireless disruption lasting up to five minutes. Wired networks will not be affected.
Thank you for your patience as we enhance the university’s network.
Network Resilience Testing
Resolved Mar 18 at 07:00am GMT
Resilience testing on the main internet links will take place on Tuesday, 18th March, between 07:00 and 08:00.
During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.
If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assi...
Network and Wi-Fi disruption in various locations (2)
Resolved Mar 18 at 07:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- Canal Wharf
- Dental Centre
- 3 West North
- Quads A/B/C/D
- Telephone Exchange
Desk phones may also restart.
Network and Wi-Fi disruption in various locations (1)
Resolved Mar 17 at 05:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- Wessex House
- 1 South
- 2 South
- Norwood House
- WAC
- RS Postroom
- Nursery
Desk phones may also restart.
Software Centre Upgrade
Resolved Mar 11 at 08:00am GMT
Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.
Potential Brief Campus-Wide Wi-Fi Interruption
Resolved Mar 11 at 08:00am GMT
There may be a brief disruption of a few seconds to wireless traffic across campus during this maintenance window. This upgrade is essential to enhancing network security and stability.
Onelan system upgrade (migration)
Resolved Mar 10 at 08:30am GMT
The Onelan digital signage system is being upgraded, and will be unavailable to all users for the duration of this upgrade.
Business Objects for SAMIS Upgrade
Resolved Mar 04 at 11:30am GMT
The upgrade to Business Objects 4.3 is now complete, and the system is available for login.
🔗 New URL: https://businessobjects43.bath.ac.uk/BOE/BI
🖥️ New System Name: sits-liv-boa01:6400
The Business Objects for SAMIS login page under Online Tools has been updated accordingly. If you access Business Objects via a bookmark, please update your link.
📖 Guidance on using the new interface is available under the ["Guidance for WEBi" section](https://computingservices.sharepoint.com/sites/SAMIST...
2 previous updates
iTrent (MSS and ESS) Upgrade
Resolved Mar 04 at 07:00am GMT
iTrent (MSS and ESS) will be unavailable for up to 15 minutes during this period due to a scheduled upgrade.
Business Objects for SAMIS - Brief Maintenance
Maintenance Apr 23 at 05:30pm BST
Business Objects for SAMIS will undergo brief maintenance, during which client connections may be disrupted for approximately 10 minutes while the processing server is restarted.
Network and Wi-Fi disruption in the Virgil Building
Resolved Apr 16 at 05:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network (Wi-Fi and Ethernet) Resilience Testing
Resolved Apr 15 at 07:00am BST
Resilience testing on the main internet links will take place between 07:00 and 08:00 on this date.
During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.
If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.
Network and Wi-Fi disruption in the Library
Resolved Apr 15 at 05:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Network (Wi-Fi and Ethernet) Infrastructure Firmware Upgrade
Resolved Apr 14 at 09:00am BST
Due to essential maintenance to ensure network security and stability, there may be brief interruptions to network connectivity in this location. Disruption should be minimal, as clients will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Panopto Cloud Maintenance
Resolved Apr 11 at 09:00pm BST
On Friday, April 11th, 2025, Panopto will take the EU cloud offline at 21:00 UTC (22:00 BST) to perform updates to the Panopto Database. During this time the site will be inaccessible. Maintenance is scheduled to take 3 hours. This action will help improve the overall stability and capacity of Panopto EU cloud infrastructure.
Software Centre (SCCM) Upgrade
Resolved Apr 10 at 07:00am BST
Software Centre may be unavailable for a short period during this maintenance window as we upgrade the underlying infrastructure.
Network and Wi-Fi disruption in Plymouth (MPharm) & Newlands Farm
Resolved Apr 10 at 05:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
SAMIS (SITS) and HUB Quarterly Patching
Resolved Apr 04 at 07:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
SAMIS Maintenance/Upgrade
Resolved Apr 08 at 04:51pm BST
SAMIS is back online.
1 previous update
Network and Wi-Fi Disruption in Various Locations (Thursday)
Resolved Apr 03 at 04:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1 West North
- 4 East
- 10 East
- Eastwood (All)
- Esther Parkin
- Eveleigh
- Green Park House
- Holburne Museum
- iCast
- John Wood
- Main Hall
- Marlborough
- Quads (All)
- Solsbury Court
- Woodland Court
Desk phones may also restart.
Network and Wi-Fi Disruption in Various Locations (Tuesday)
Resolved Apr 02 at 05:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 6 West
- 7 West
- 8 East
- Aquilla
- Brendon Court
- Bus Stop
- Clevelands
- Edge
Desk phones may also restart.
iTrent and PEPI Quarterly Patching
Resolved Apr 01 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Network Resilience Testing
Resolved Apr 01 at 07:00am BST
Resilience testing on the main internet links will take place on this date.
During this time, we will be conducting tests to assess the stability and reliability of internet connectivity. While we aim to minimize any disruption, there may be brief periods of intermittent connectivity or degraded performance as the tests are carried out.
If you experience any prolonged connectivity issues after the testing window, please contact the IT Service Desk for assistance.
Network and Wi-Fi Disruption in Various Locations (Monday)
Resolved Apr 01 at 05:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1 West
- 2 East
- 3 South
- 3 West
- 4 South
- Rad Store & Fossil shed
- 4 West
- 5 West
Desk phones may also restart.