Maintenance

We are replacing end-of-life network equipment in this location to enhance connectivity, strengthen security, and enable new features. During this upgrade, users may experience brief interruptions (around one minute) to Ethernet (wired) and Wi-Fi (wireless) connections.

If you experience any issues with your phone following the change, please email telephone@bath.ac.uk with your building and room number. The Operations team will then arrange to visit and reconfigure your phone.

iTrent Employee and Manager Self Service will be unavailable from 08:00 for up to two hours on 4 December while we carry out a planned system upgrade. This update will keep the platform secure, supported, and aligned with the latest HR and payroll system improvements.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

We will be updating the HTTPS certificate for ClearPass Policy Manager on 9 December between 07:00 and 10:00. During this time, brief interruptions (a few minutes) to access the ClearPass admin and guest management interfaces may occur, but network authentications will remain unaffected.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Xerte will be upgraded on 16 December 2025 and will be unavailable for most of the day. The upgrade introduces accessibility improvements, bug fixes, and new features that enhance the creation and delivery of online learning content.

Key highlights include new accessibility themes, improved screen-reader support, an updated progress bar, a chapters option for grouping content, a new resources area, and a new Interactive Table page type.

If you have any questions, please contact the TEL team.

We will be upgrading the version of PHP used on the University’s web servers during this time. This keeps our platform secure, up to date, and aligned with supported versions used across our infrastructure. This upgrade improves security and ensures continued support for the University website.

PURE will be upgraded to ensure the system remains fully supported and up to date with the latest fixes. During the maintenance window, PURE will be unavailable. Once the upgrade is complete, final configuration tasks will be carried out before the system is returned to service.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Due to quarterly software and security updates to the underlying service infrastructure, Nextcloud (files.bath.ac.uk) will briefly be unavailable during this period.

Power and network in 1 West North level 3 are now due to be restored at 10am – apologies for the delay.

Please contact campus-infrastructure-helpdesk@bath.ac.uk should you have any queries.

A security update will be applied to the University’s campus firewalls. During the maintenance, there will be two brief internet outages (each up to 2 minutes) affecting on-campus and some off-campus locations, after which connectivity should return to normal.

Following a successful pilot within DDaT, the Rapid7 vulnerability management agent will be deployed to selected systems within Library, Teaching and Learning, and Marketing and Digital as part of the University’s cyber security improvement programme.

The agent installation will take place during the week commencing 26 January 2026 (likely Tuesday 27 January) and is not expected to cause any user impact. An initial automated vulnerability scan will run shortly after installation, followed by...

As part of the Network Transformation programme and the planned retirement of the GlobalProtect VPN service, a policy will be implemented to prevent new client connections while allowing existing users (active within the last ~6 months) to continue accessing the service.

This change will be applied at the ClearPass authentication stage on 27 January 2026 and will be accompanied by an update to the GlobalProtect welcome page to highlight that the service is degraded and direct users to the Un...

We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.

GitHub Enterprise (github.bath.ac.uk) will be unavailable during a planned upgrade on 27 January 2026 between 07:30 and 09:00. This upgrade ensures the platform remains up to date, secure, and supported, and users will see a maintenance page while the work is carried out.

We will be carrying out planned maintenance on the University’s internet connection to improve network reliability.

The work will take place on 27 January 2026 between 07:00 and 09:00. During this time, there may be short, intermittent interruptions to internet access as systems are updated. No prolonged outage is expected.

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

Further updates will be provided as the migration progresses.

The University’s PURE storage platform will undergo a scheduled upgrade on 30 January 2026 to apply the latest supported release. No service downtime or user impact is expected during this work, which will ensure the storage system remains up to date and fully supported.

iTrent (including ESS and MSS) will be unavailable while we carry out a planned upgrade to support a mandatory update required for the next financial year. This update includes important payroll and legislative changes (such as national insurance and rate code updates). We apologise for any inconvenience and will restore access as soon as the work is complete.

We are making an update to OneDrive storage limits in line with new University standards. Default storage allocations will be set to 50 GB for staff and 500 GB for students. This change increases the default OneDrive storage allocation for both staff and students, providing more space for files and reducing the need to request additional storage.

There will be no disruption to access during this change, and users who currently exceed these limits will continue to have access, w...

We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.

We will be carrying out planned maintenance on the Nimbus HPC cluster with work expected to last up to 30 hours.

This maintenance is required because some of the current GPU hardware used by Nimbus is being retired by our cloud provider. To ensure continued availability and long-term support, we will be upgrading the cluster to newer, next-generation GPU nodes.

During this window, Nimbus HPC access and the Nimbus cost estimator will be unavailable, and GPU workloads will not be able to run....

We will begin a phased deployment of Self Service+ to managed macOS devices for staff and students. This update introduces a refreshed design, improved integration with macOS and Jamf Connect, and enhanced functionality for installing University-managed software.

No downtime is expected, but users may notice changes to the Self Service application interface as the new version is rolled out. The deployment will start with a small group and expand gradually to ensure everything is working as e...

We will be restarting the GitHub Enterprise server to complete the installation of a security update. During this time, access to GitHub Enterprise may be briefly unavailable. This work is required to ensure the continued security and stability of the service.

This maintenance has now concluded. Thank you for your patience.

We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.