Maintenance

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

This maintenance has now concluded.

We will be carrying out a short period of maintenance on the Panopto Scheduler to improve access for non-payroll staff. During this time, the Scheduler will be temporarily unavailable.

Once complete, non-payroll users (such as contractors or agency staff) will be able to access the Scheduler and schedule recordings where they are listed as a unit convenor or additional teacher.

We will be restarting the SendSuite server. During this time, the service may be unavailable for up to 15 minutes. This work is required to ensure the continued security and reliable operation of the application.

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- The SU Bath (Student Union)
- Solsbury (Student Accommodation)

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

TOPdesk will be carrying out maintenance to their internal tooling during this time.

This update does not directly affect the University’s TOPdesk environment, and no impact to service availability is expected.

However, as the work is taking place within TOPdesk’s wider datacentre infrastructure, there is a small possibility that access to TOPdesk may be briefly interrupted for up to 10 minutes during the maintenance window.

We do not anticipate disruption but will monitor the service ...

We will be upgrading the versions of Apache and PHP used on the University’s web servers during this maintenance window. The website may be briefly unavailable while the updates are applied.

These updates ensure the platform remains secure, up to date, and aligned with supported versions across our infrastructure, helping to maintain the security and stability of the University website.

We will be rebooting network equipment in this location as part of routine maintenance to maintain performance and reliability. During this work, users may experience brief interruptions (up to five minutes) to Ethernet (wired) and Wi-Fi (wireless) connections.

We are replacing end-of-life network equipment in this location to enhance connectivity, strengthen security, and enable new features. During this upgrade, users may experience brief interruptions (around one minute) to Ethernet (wired) and Wi-Fi (wireless) connections.

According to Panopto: "Panopto Cloud services are scheduled for essential database maintenance and enhancements on Saturday, March 21st, 2026. These updates necessitate a period of downtime, which is projected to last up to three (3) hours.

During this maintenance window, access to videos on your Panopto site will be unavailable. Furthermore, any attempts to upload new content from recording clients will result in a "Server unable to connect" error message."

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

• 1 South
• 2 South
• 3 South
• 4 South
• 4 South Annexe
• 5 South
• Fossil Shed
• Lodge
• Medical Centre
• Milner
• Osbourne
• Radiation Store
• Southern Comms
• Woodlands

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure.

A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.

Services that may be briefly affected include:
- Telephony services (including emergency phones)
- Software licence servers (which may impact access to some specialist ap...

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

• 1WN
• 2W
• 3W
• 3W Annexe
• 3WN
• 4W
• Wessex House

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

We will be performing an upgrade of the iTrent system.

During the upgrade window, both Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 15 minutes. Users will be logged off at the start of the upgrade and will not be able to log in again until the work is complete.

This update includes routine fixes and an important legislative change to Statutory Sick Pay rules.

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

• 5W
• 6W
• 6WS
• 8W
• 9W

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Maintenance complete.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

The REDCap server will undergo an incremental update at this time. During the installation and subsequent restart, the system may be unavailable for up to 10 minutes. This update helps ensure the continued security and functionality of the application.

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

• 1 East
• 2 East
• 3 East
• 4 East
• 4 East South
• 6 East
• 8 East
• Boiler House
• Carpenters Workshop
• Norwood House
• Sports Hall

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

SAMIS is now back online following the upgrade.

SAMIS (and therefore the Panopto Scheduler) is now back online following the upgrade.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Maintenance ended

Maintenance ended

Maintenance ended

Maintenance ended

Maintenance ended

Maintenance ended

We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure.

A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.

Services that may be briefly affected include:
- Active Directory
- Anatra HPC
- AUDIO MULTICAST LINK
- Ceph Storage
- DRAX AMX
- Network Management Tools
- Oracle servers...

Maintenance ended

Maintenance ended

The Campus Infrastructure department, supported by specialist electrical contractors, will be carrying out statutory high‑voltage (HV) maintenance across several University substations. This essential work is required to maintain the safety, compliance, and reliability of the University’s electrical infrastructure.

Although this work is not IT‑led, it may have an impact on IT and network services in affected buildings. Power interruptions during the maintenance windows may affect equipme...

To maintain and improve the security, stability, and performance of the University’s wireless network, we will be upgrading firmware across our network infrastructure. During this work, there may be brief interruptions to network connectivity in the following locations:
- Canal Wharf
- Carpenter House
- Eveleigh Waterside
- Green Park House
- Holburne
- iCast
- John Wood
- MPharm
- Pulteney Court
- RUH/Wolfson
- Scala Building
- Thornbank
- Virgil Building

While most users are unlikely to n...

We are introducing additional controls on University‑managed Windows 11 devices to block the installation and execution of certain high‑risk software using BeyondTrust Endpoint Privilege Manager (EPM).

This change improves endpoint security by preventing privilege escalation for software that presents elevated risk, including applications that may conflict with managed security controls or pose data and compliance concerns.

The benefit of this approach is stronger protection and consist...

We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure.

A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.

Services that may be briefly affected include:
- CommVault
- Ceph Storage
- Oracle servers
- Oracle Zones
- VMware (SQL)

This work is part of ongoing improvements to enha...

We will be upgrading the wireless core network to a newer, vendor‑supported operating system. This is essential maintenance to ensure the University’s wireless services remain secure, stable, and fully supported.

The wireless core is designed to be highly resilient and to smoothly transfer devices between network hardware during upgrades. However, during this maintenance window, some users may experience a brief loss of connectivity to wireless networks, including in‑room access points a...

To maintain and improve the security, stability, and performance of the University’s wireless network, we will be upgrading firmware across our network infrastructure. During this work, there may be brief interruptions to network connectivity in the following locations:
- 10 East (School of Management)

While most users are unlikely to notice any impact, some may experience a short loss of Wi‑Fi connectivity at points during the upgrade.

We apologise for any inconvenience and appreciate you...

To maintain and improve the security, stability, and performance of the University’s wireless network, we will be upgrading firmware across our network infrastructure. During this work, there may be brief interruptions to network connectivity in the following locations:
- Balehaus
- Campus-based Bus Stops
- Eastwood Lodge
- The Edge

While most users are unlikely to notice any impact, some may experience a short loss of Wi‑Fi connectivity at points during the upgrade.

We apologise for any i...

To maintain and improve the security, stability, and performance of the University’s wireless network, we will be upgrading firmware across our network infrastructure. During this work, there may be brief interruptions to network connectivity in the following locations:
- Chancellors Building
- East Building

While most users are unlikely to notice any impact, some may experience a short loss of Wi‑Fi connectivity at points during the upgrade.

We apologise for any inconvenience and apprecia...