Previous incidents
Panopto (Re:View) Scheduler - Access Issue for Academic Staff
Resolved Apr 17, 2026 at 8:58am UTC
This issue has now been resolved. Academic staff should once again be able to access the Panopto (Re:View) Scheduler.
The issue was caused by an incorrect configuration change, which has now been rolled back to a previous version.
1 previous update
SAMIS - Caching Issue
Resolved Apr 16, 2026 at 11:00am UTC
We believe that this issue is now resolved. Any residual issues may be caused by local browser caching, where an older version of the SAMIS web files is being stored on your device.
In many cases, this can be resolved by performing a hard refresh:
- Chrome / Edge (Windows):
Ctrl + Shift + R - Chrome / Edge (Mac):
Cmd + Shift + R
If the issue persists, please follow the steps below to fully clear your browser’s cache and cookies.
**How to Clear Your Bro...
1 previous update
SAMIS - PDF Generation Issue
Resolved Apr 16, 2026 at 7:55am UTC
The PDF generation issue identified yesterday has now been resolved, and all functionality is operating normally.
1 previous update
iTrent – Access Issue (Affecting New Accounts)
Resolved Apr 9, 2026 at 9:50am UTC
This issue has now been successfully resolved. The change to load new account details into iTrent was implemented yesterday, and the overnight process completed successfully. All accounts that failed to be created over the past few days have now been added and should be working as expected.
1 previous update
QuestionPro Unable to log on
Resolved Mar 11, 2026 at 12:20pm UTC
This issue is now resolved.
1 previous update
Network - No Internet or Wi-Fi Service in Eastwood 51
Resolved Mar 11, 2026 at 12:15pm UTC
This issue is now resolved.
1 previous update
Secure Downloads Currently Unavailable
Resolved Mar 9, 2026 at 2:52pm UTC
We have identified the cause and this issue is now resolved.
1 previous update
Printing - "Can't Access Accounting Server" Error
Resolved Mar 9, 2026 at 12:00pm UTC
This issue is now resolved.
1 previous update
SAMIS (Web) - Performance Issues
Resolved Feb 26, 2026 at 3:00pm UTC
This issue is now resolved.
2 previous updates
Panopto - Scheduler Failure (16/02/2026 at 16:15)
Resolved Feb 16, 2026 at 4:15pm UTC
On Monday 16 February, all scheduled lecture recordings due to start at 16:15 failed to begin. This was caused by a network issue earlier in the day which required servers to be restarted, and the Panopto scheduling service did not restart cleanly as a result. The issue was identified and resolved shortly afterwards; however, this occurred approximately three minutes too late for the affected recordings to start.
We apologise for the disruption ca...
Network - Potential DNS Services Issue
Resolved Feb 16, 2026 at 3:00pm UTC
This issue is now resolved.
2 previous updates
Connect.bath.ac.uk - "Incompatible Browser" Error on iOS Devices
Resolved Mar 23, 2026 at 9:00am UTC
This issue is now resolved.
2 previous updates
Agresso - Intermittent "Server Error" Message
Resolved Mar 3, 2026 at 9:50am UTC
We're marking this incident as resolved due to its intermittent nature.
However, we will leave the notice banner at the top of https://status.bath.ac.uk/, which reads:
Business World (Agresso) – Intermittent "Server Error" Message
We are aware of an issue where some users may see a “Server Error in ‘/BusinessWorld’ Application” message. Waiting a few seconds and refreshing your browser window typically resolves the issue.
2 previous updates
Project Mapper - Unavailable
Resolved Feb 10, 2026 at 12:52pm UTC
This issue is now resolved.
1 previous update
BeyondTrust - Certificate Expired
Resolved Feb 9, 2026 at 10:50am UTC
This issue is now resolved.
1 previous update
Syllabus+ (S+) - Potential Issue
Resolved Feb 6, 2026 at 9:40am UTC
This issue is now resolved.
1 previous update