Previous incidents

June 2026
26 June 2026
1 incident

Dynamics / PowerApps - Degraded Performance

Resolved

Resolved 28 July 2026 at 10:55 UTC

Both known issues are now marked as resolved by Microsoft.

3 previous updates

23 June 2026
1 incident

Business Objects (Webi) - Timeout Error

Resolved

Resolved 23 June 2026 at 12:23 UTC

This issue is now resolved.

We apologise for any inconvenience caused.

1 previous update

19 June 2026
1 incident

Network - No Internet or Wi-Fi Service in Woodland Court

Resolved

Resolved 19 June 2026 at 11:40 UTC

This issue is now resolved.

Please do however note that it may reoccur until we are able to restart a core network switch serving the Eastwood accommodation area (Esther Parkin, The Quads, Marlborough, Salisbury, and Woodland Court). We plan to schedule this in the coming days at a suitable time to minimise disruption.

2 previous updates

18 June 2026
1 incident

UniApps - Certificate Issue

Resolved

Resolved 18 June 2026 at 11:30 UTC

This issue is now resolved.

1 previous update

12 June 2026
1 incident

Teams - Issue on Teaching Room PCs

Resolved

Resolved 16 June 2026 at 13:10 UTC

We're making this incident as resolved.

2 previous updates

10 June 2026
1 incident

GitHub Enterprise - Licence Issue

Resolved

Resolved 10 June 2026 at 15:07 UTC

This issue is now resolved.

1 previous update

4 June 2026
1 incident

Wi-Fi - Partial Outage in 3 South

Resolved

Resolved 4 June 2026 at 10:12 UTC

This issue is now resolved.

1 previous update

2 June 2026
1 incident

Archibus - Unavailable

Resolved

Resolved 2 June 2026 at 12:48 UTC

This issue is now resolved.

2 previous updates

April 2026
22 April 2026
1 incident

Room Bookings (BORRS) - 503 Error Message

Resolved

Resolved 22 April 2026 at 09:53 UTC

The issue that was affecting the Bath Online Room Request System (BORRS) is now resolved.

1 previous update

21 April 2026
3 incidents

SAMIS (Web) - Performance Issues

Resolved

Resolved 23 April 2026 at 09:45 UTC

This issue is now resolved.

2 previous updates

Authentication - "auth.bath.ac.uk took too long to respond"

Resolved

Resolved 21 April 2026 at 14:30 UTC

This issue is now resolved – 'auth3' is now back in service.

3 previous updates

Panopto (Re:View) Scheduler - Unavailable

Resolved

Resolved 21 April 2026 at 14:25 UTC

The Panopto (Re:View) Scheduler is back online.

1 previous update

17 April 2026
1 incident

Panopto (Re:View) Scheduler - Access Issue for Academic Staff

Resolved

Resolved 17 April 2026 at 08:58 UTC

This issue has now been resolved. Academic staff should once again be able to access the Panopto (Re:View) Scheduler.

The issue was caused by an incorrect configuration change, which has now been rolled back to a previous version.

1 previous update

16 April 2026
1 incident

SAMIS - Caching Issue

Resolved

Resolved 16 April 2026 at 11:00 UTC

We believe that this issue is now resolved. Any residual issues may be caused by local browser caching, where an older version of the SAMIS web files is being stored on your device.

In many cases, this can be resolved by performing a hard refresh:

  • Chrome / Edge (Windows): Ctrl + Shift + R
  • Chrome / Edge (Mac): Cmd + Shift + R

If the issue persists, please follow the steps below to fully clear your browser’s cache and cookies.


**How to Clear Your Bro...

1 previous update

15 April 2026
1 incident

SAMIS - PDF Generation Issue

Resolved

Resolved 16 April 2026 at 07:55 UTC

The PDF generation issue identified yesterday has now been resolved, and all functionality is operating normally.

1 previous update

8 April 2026
1 incident

iTrent – Access Issue (Affecting New Accounts)

Resolved

Resolved 9 April 2026 at 09:50 UTC

This issue has now been successfully resolved. The change to load new account details into iTrent was implemented yesterday, and the overnight process completed successfully. All accounts that failed to be created over the past few days have now been added and should be working as expected.

1 previous update