Previous incidents

Issue Resolved, power has been restored

The Wiki (Confluence) is now only available when connected to the University's VPN. For information regarding how to connect your device to the VPN, please visit: http://go.bath.ac.uk/vpn

TOPdesk's Support Team have pinpointed the issue and implemented a fix. As a result of this, the performance of our TOPdesk environment appears to have stabilised. We will continue to monitor the situation.

JISC have found a fix for the issue with response submissions in Online Surveys. The platform is now functioning as usual.

We are monitoring the platform closely while continuing our investigation into what caused this issue, to try and protect against any possible reoccurrences.

We first became aware of a possible issue with response submission on Thursday 10 August. Our initial testing suggested this to be a one-off error affecting a single user. Unfortunately, the issue evolved and, ...

The network issues at Conygre, Wolfson and Cotswold residences have now been resolved.

This issue has now been resolved.

This issue should now be resolved, with access restored for all affected users. We are sorry for the inconvenience that this has caused.

This issue should now be resolved.

The issue affecting logging in to Agresso web services has now been resolved.