Previous incidents

August 2023
Aug 31, 2023
1 incident

No Network in 2 West levels 3 and 4 Including the Parade Bar

Resolved Aug 31, 2023 at 08:36am UTC

Issue Resolved, power has been restored

Aug 24, 2023
1 incident

The wiki (Confluence) is currently unavailable

Downtime

Resolved Mar 22, 2024 at 02:33pm UTC

The Wiki (Confluence) is now only available when connected to the University's VPN. For information regarding how to connect your device to the VPN, please visit: http://go.bath.ac.uk/vpn

9 previous updates

Aug 21, 2023
1 incident

Issue affecting TOPdesk (source: https://status.topdesk.com/)

Degraded

Resolved Aug 23, 2023 at 11:19am UTC

TOPdesk's Support Team have pinpointed the issue and implemented a fix. As a result of this, the performance of our TOPdesk environment appears to have stabilised. We will continue to monitor the situation.

3 previous updates

Aug 16, 2023
1 incident

Issue affecting Online Surveys

Resolved Aug 16, 2023 at 03:48pm UTC

JISC have found a fix for the issue with response submissions in Online Surveys. The platform is now functioning as usual.

We are monitoring the platform closely while continuing our investigation into what caused this issue, to try and protect against any possible reoccurrences.

We first became aware of a possible issue with response submission on Thursday 10 August. Our initial testing suggested this to be a one-off error affecting a single user. Unfortunately, the issue evolved and, ...

Aug 14, 2023
1 incident

Network Outage in Student Residences. Conygre, Wolfson and Cotswold

Resolved Aug 14, 2023 at 09:46am UTC

The network issues at Conygre, Wolfson and Cotswold residences have now been resolved.

Aug 11, 2023
1 incident

2West Loss of network connectivity

Degraded

Resolved Aug 11, 2023 at 10:19am UTC

This issue has now been resolved.

1 previous update

June 2023
No incidents reported