Previous incidents

April 2024
Apr 29, 2024
1 incident

Incident search functionality is currently unavailable

Degraded

Resolved Apr 29 at 01:56pm BST

This issue has now been resolved.

1 previous update

Apr 22, 2024
1 incident

GlobalProtect authentication (MFA) related issue

Degraded

Resolved Apr 22 at 04:05pm BST

This issue is now resolved.

2 previous updates

March 2024
Mar 20, 2024
1 incident

SAMIS "auto-logout" issue

Degraded

Resolved Mar 25 at 10:04am GMT

Thank you for your patience whilst we are working through this issue. We have now updated SAMIS with a new patch that should hopefully solve the issue. You will need to clear your browser cache in order for this to work.

You can clear your internet browsers' cache by following the steps from the below website:

https://www.wikihow.com/Clear-Your-Browser%27s-Cache

9 previous updates

Mar 19, 2024
2 incidents

Problems printing after upgrading to macOS 14.4 Sonoma on managed devices

Degraded

Resolved Mar 22 at 02:28pm GMT

An update has now been rolled out and this issue is now resolved.

1 previous update

Issue affecting Business World (Agresso)

Degraded

Resolved Mar 19 at 04:28pm GMT

Normal Business World (Agresso) service is resumed.

1 previous update

Mar 12, 2024
1 incident

Network issues in 10E (SoM)

Degraded

Resolved Mar 12 at 11:38am GMT

This issue should now be resolved.

1 previous update

February 2024
Feb 26, 2024
1 incident

SAMIS Slow to Log On, Some users may see error message when saving

Degraded

Resolved Feb 27 at 10:59am GMT

This issue has now been resolved.

1 previous update

Feb 02, 2024
1 incident

Problems accessing Microsoft 365 apps

Degraded

Resolved Feb 02 at 12:07pm GMT

Microsoft have now resolved this issue.

1 previous update