Previous incidents

September 2024
No incidents reported
August 2024
No incidents reported
July 2024
Jul 11, 2024
1 incident

Poor/reduced Remote Desktop performance via VPN

Degraded

Resolved Jul 12 at 09:00am BST

Our technical resolver teams have now implemented a workaround that should improve performance when accessing devices via Remote Desktop (and VPN). You may need to restart both your local and remote devices in order for them to pick up the policy change.

This issue is now resolved.

2 previous updates

Jul 10, 2024
1 incident

Issue affecting people.bath webpages

Degraded

Resolved Jul 11 at 11:00am BST

This issue is now resolved.

2 previous updates

Jul 09, 2024
1 incident

Cannot open reports in Business Objects

Degraded

Resolved Jul 09 at 10:40am BST

This issue is now resolved.

1 previous update

Jul 04, 2024
1 incident

Issue affecting "Project Mapper" service

Degraded

Resolved Jul 04 at 03:25pm BST

This issue is now resolved.

1 previous update

Jul 01, 2024
1 incident

CrowdStrike Falcon - high CPU usage on Windows devices

Resolved Jul 01 at 10:10am BST

Users may notice that CrowdStrike Falcon utilises an abnormally high amount of CPU. If you are experiencing this issue, the current recommendation is:

  1. In the first instance, reboot your device.
  2. If a reboot doesn't resolve the issue, then this is because the affected device will have not yet received updated detection logic, in which case waiting a short while and rebooting again should resolve the issue.