Maintenance

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

We will be performing an upgrade of the iTrent system.

During the upgrade window, both Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 15 minutes. Users will be logged off at the start of the upgrade and will not be able to log in again until the work is complete.

This update includes routine fixes and an important legislative change to Statutory Sick Pay rules.

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

• 5W
• 6W
• 6WS
• 8W
• 9W

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Maintenance complete.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

The REDCap server will undergo an incremental update at this time. During the installation and subsequent restart, the system may be unavailable for up to 10 minutes. This update helps ensure the continued security and functionality of the application.

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

• 1 East
• 2 East
• 3 East
• 4 East
• 4 East South
• 6 East
• 8 East
• Boiler House
• Carpenters Workshop
• Norwood House
• Sports Hall

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

SAMIS is now back online following the upgrade.

SAMIS (and therefore the Panopto Scheduler) is now back online following the upgrade.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Maintenance ended

Maintenance ended

We will be carrying out planned network migration work across our data centres from 31 March to 2 April, moving a number of systems onto new network infrastructure.

A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.

Services that may be briefly affected include:
- Active Directory
- Ceph Storage
- Computational Research Systems
- Computational Teaching Systems...

We will be carrying out planned maintenance on Sympa (ists.bath.ac.uk). During this time, the service will be unavailable for approximately 2 hours, but this may increase.

This work involves moving the underlying data storage to a new platform. To complete this safely, Sympa will be placed into maintenance mode (and will be unavailable) while a final data synchronisation and system reconfiguration takes place.

This upgrade ensures the service is hosted on modern, supported infrastructu...

We will be carrying out a planned upgrade of KxWelcome to enable a new Single Sign‑On (SSO) user journey.

The upgrade will affect the Student Portal, Staff (Enterprise) Portal, and the desktop client. During the upgrade window, the service will be unavailable, and users may notice changes to the interface or functionality once the upgrade is complete.

This upgrade has been fully tested in a non‑live environment and will allow KxWelcome to move away from reliance on legacy authenticatio...