Previous incidents

November 2024
Nov 25, 2024
2 incidents

CRMs (D365) not sending or receiving email

Degraded

Resolved Nov 26 at 11:05am GMT

Our technical resolver team has checked all CRMs, and can confirm that this issue is now resolved.

4 previous updates

TOPdesk degraded (slow) mail import performance

Degraded

Resolved Nov 26 at 10:50am GMT

Microsoft has confirmed that the root cause of this issue has been resolved.

1 previous update
Nov 13, 2024
1 incident

Issue affecting SAMIS API integrations (Lecture Capture, Panopto Scheduler)

Degraded

Resolved Nov 13 at 11:31am GMT

This issue is now resolved.

1 previous update
October 2024
Oct 30, 2024
1 incident

Issue affecting Teams desk phones

Degraded

Resolved Oct 30 at 09:55am GMT

This issue is now resolved.

1 previous update
Oct 28, 2024
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Nov 18 at 12:55pm GMT

This issue is now resolved.

3 previous updates
Oct 25, 2024
1 incident

Fault with projector in CB1.11

Degraded

Resolved Jan 06 at 09:45am GMT

We are resolving this incident as mitigations are in place to avoid the issue from affecting teaching.

2 previous updates
Oct 23, 2024
2 incidents

Intermittent issue affecting Panopto lecture recording

Degraded

Resolved Dec 02 at 10:00am GMT

We're pleased to announce that this issue is now resolved.

2 previous updates

Issue affecting auth.bath.ac.uk (SSO sign in service)

Degraded

Resolved Oct 24 at 09:00am BST

This issue is now resolved.

2 previous updates
Oct 22, 2024
1 incident

Issue affecting Secure Downloads

Degraded

Resolved Nov 01 at 03:29pm GMT

We have identified the root cause of this issue, which has now been resolved.

4 previous updates
Oct 03, 2024
3 incidents

MyTimetable currently not updating

Degraded

Resolved Oct 04 at 11:30am BST

This issue is now resolved.

1 previous update

Issue affecting Agresso via AdminDesk

Degraded

Resolved Oct 04 at 08:15am BST

This issue is now resolved.

2 previous updates

Wiki (Confluence) currently unavailable

Degraded

Resolved Oct 04 at 08:10am BST

This issue is now resolved.

1 previous update
September 2024
Sep 27, 2024
1 incident

Archibus sign-in issues

Degraded

Resolved Sep 27 at 03:05pm BST

This issue is now resolved.

1 previous update
Sep 13, 2024
1 incident

Network, Wi-Fi and VPN issues in various locations

Degraded

Resolved Sep 13 at 10:00am BST

This issue is now resolved.

2 previous updates
Sep 11, 2024
1 incident

Business Objects (SAMIS) - some users unable to log in

Degraded

Resolved Sep 16 at 09:00am BST

This issue is now resolved.

2 previous updates