Previous incidents | University of Bath

Issue affecting "Project Mapper" service

Degraded

Resolved Aug 02, 2024 at 08:01am UTC

This issue is now resolved.

1 previous update

Loss of network in 8West Level 1

Degraded

Resolved Jul 31, 2024 at 11:21am UTC

This issue is now resolved.

1 previous update

Issue affecting Microsoft Azure services

Degraded

Resolved Jul 31, 2024 at 07:05am UTC

This issue is now resolved.

2 previous updates

M365 license issues

Degraded

Resolved Jul 25, 2024 at 01:19pm UTC

This issue is now resolved.

1 previous update

Computers stuck in reboot loop due to software update

Downtime

Resolved Aug 02, 2024 at 08:00am UTC

This issue is now resolved.

6 previous updates

Poor/reduced Remote Desktop performance via VPN

Degraded

Resolved Jul 12, 2024 at 08:00am UTC

Our technical resolver teams have now implemented a workaround that should improve performance when accessing devices via Remote Desktop (and VPN). You may need to restart both your local and remote devices in order for them to pick up the policy change.

This issue is now resolved.

2 previous updates

Issue affecting people.bath webpages

Degraded

Resolved Jul 11, 2024 at 10:00am UTC

This issue is now resolved.

2 previous updates

Cannot open reports in Business Objects

Degraded

Resolved Jul 09, 2024 at 09:40am UTC

This issue is now resolved.

1 previous update

Issue affecting "Project Mapper" service

Degraded

Resolved Jul 04, 2024 at 02:25pm UTC

This issue is now resolved.

1 previous update

CrowdStrike Falcon - high CPU usage on Windows devices

Resolved Jul 01, 2024 at 09:10am UTC

Users may notice that CrowdStrike Falcon utilises an abnormally high amount of CPU. If you are experiencing this issue, the current recommendation is:

In the first instance, reboot your device.
If a reboot doesn't resolve the issue, then this is because the affected device will have not yet received updated detection logic, in which case waiting a short while and rebooting again should resolve the issue.