Previous incidents

August 2024
No incidents reported
July 2024
No incidents reported
June 2024
Jun 19, 2024
2 incidents

Issue affecting Teams desk phones (Yealink, etc)

Degraded

Updated Jun 19 at 02:00pm BST

We have now identified the cause of the issue, however, all campus-based desk phones have again been signed out, and will need to be signed back in by our resolver teams.

We will provide further updates as soon as possible.

2 previous updates

Business Objects maintenance (server restart)

Maintenance

Resolved Jun 19 at 06:00pm BST

Business Objects will briefly be unavailable during this time.

Jun 17, 2024
2 incidents

Issue affecting Business Objects authentication

Degraded

Updated Jun 19 at 09:44am BST

We have been informed that the "The Business Objects service on SAMIS is still degraded".

2 previous updates

Issue affecting sending emails via TOPdesk

Degraded

Resolved Jun 17 at 11:01am BST

This issue has now been resolved.

3 previous updates

Jun 14, 2024
1 incident

Typecase and SAMIS (third-party data) quarterly patching

Maintenance

Resolved Jun 14 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Jun 13, 2024
1 incident

PEPI, Hub quarterly patching

Maintenance

Resolved Jun 13 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Jun 12, 2024
2 incidents

SAMIS quarterly patching

Maintenance

Resolved Jun 12 at 04:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Network and Wi-Fi disruption in Marlborough

Maintenance

Resolved Jun 12 at 08:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Jun 11, 2024
2 incidents

iTrent, Samis Business Objects, iTrent Business Objects, Shibboleth patching

Maintenance

Resolved Jun 11 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Network and Wi-Fi disruption in Boiler House, Eastwood Lodge, Eastwood, The L...

Maintenance

Resolved Jun 11 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Jun 10, 2024
2 incidents

Oracle & Solaris patching

Maintenance

Resolved Jun 10 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Network and Wi-Fi disruption in Manvers Street

Maintenance

Resolved Jun 10 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Jun 06, 2024
1 incident

Network and Wi-Fi disruption in Quads E Block

Maintenance

Resolved Jun 06 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Jun 05, 2024
2 incidents

Business Objects - Degredation in performance during maintenance window

Maintenance

Resolved Jun 05 at 06:00pm BST

There may a potential degradation of Business Objects' performance during this maintenance window.

Azure Virtual Desktop (AVD) maintenance

Maintenance

Resolved Jun 05 at 11:00am BST

Due to updates to the underlying service infrastructure, these services may briefly be unavailable.

Jun 04, 2024
5 incidents

Issue affecting Confluence, Inspera, Moodle, Panopto

Degraded

Resolved Jun 04 at 12:56pm BST

This issue is now resolved.

2 previous updates

PURE system upgrade

Maintenance

Resolved Jun 04 at 11:00am BST

Due to software and security updates to the underlying service infrastructure, this service will briefly be unavailable during this time.

Sympa (lists.bath) emergency patching/maintenance

Maintenance

Resolved Jun 04 at 09:00am BST

Due to an emergency update to the underlying service infrastructure, this service will briefly be unavailable.

Network and Wi-Fi disruption in Quads D Block

Maintenance

Resolved Jun 04 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Quads C Block

Maintenance

Resolved Jun 04 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Jun 03, 2024
3 incidents

MySQL and Wiki quarterly patching

Maintenance

Resolved Jun 03 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Network and Wi-Fi disruption in Quads B Block

Maintenance

Resolved Jun 03 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Quads A Block

Maintenance

Resolved Jun 03 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.