Previous incidents
Room Bookings (BORRS) - 503 Error Message
Resolved Apr 22, 2026 at 9:53am UTC
The issue that was affecting the Bath Online Room Request System (BORRS) is now resolved.
1 previous update
SAMIS (Web) - Performance Issues
Resolved Apr 23, 2026 at 9:45am UTC
This issue is now resolved.
2 previous updates
Authentication - "auth.bath.ac.uk took too long to respond"
Resolved Apr 21, 2026 at 2:30pm UTC
This issue is now resolved – 'auth3' is now back in service.
3 previous updates
Panopto (Re:View) Scheduler - Unavailable
Resolved Apr 21, 2026 at 2:25pm UTC
The Panopto (Re:View) Scheduler is back online.
1 previous update
Panopto (Re:View) Scheduler - Access Issue for Academic Staff
Resolved Apr 17, 2026 at 8:58am UTC
This issue has now been resolved. Academic staff should once again be able to access the Panopto (Re:View) Scheduler.
The issue was caused by an incorrect configuration change, which has now been rolled back to a previous version.
1 previous update
SAMIS - Caching Issue
Resolved Apr 16, 2026 at 11:00am UTC
We believe that this issue is now resolved. Any residual issues may be caused by local browser caching, where an older version of the SAMIS web files is being stored on your device.
In many cases, this can be resolved by performing a hard refresh:
- Chrome / Edge (Windows):
Ctrl + Shift + R - Chrome / Edge (Mac):
Cmd + Shift + R
If the issue persists, please follow the steps below to fully clear your browser’s cache and cookies.
**How to Clear Your Bro...
1 previous update
SAMIS - PDF Generation Issue
Resolved Apr 16, 2026 at 7:55am UTC
The PDF generation issue identified yesterday has now been resolved, and all functionality is operating normally.
1 previous update
iTrent – Access Issue (Affecting New Accounts)
Resolved Apr 9, 2026 at 9:50am UTC
This issue has now been successfully resolved. The change to load new account details into iTrent was implemented yesterday, and the overnight process completed successfully. All accounts that failed to be created over the past few days have now been added and should be working as expected.
1 previous update
QuestionPro Unable to log on
Resolved Mar 11, 2026 at 12:20pm UTC
This issue is now resolved.
1 previous update
Network - No Internet or Wi-Fi Service in Eastwood 51
Resolved Mar 11, 2026 at 12:15pm UTC
This issue is now resolved.
1 previous update
Secure Downloads Currently Unavailable
Resolved Mar 9, 2026 at 2:52pm UTC
We have identified the cause and this issue is now resolved.
1 previous update
Printing - "Can't Access Accounting Server" Error
Resolved Mar 9, 2026 at 12:00pm UTC
This issue is now resolved.
1 previous update