Previous incidents
SAMIS "auto-logout" issue
Resolved 25 March 2024 at 10:04 UTC
Thank you for your patience whilst we are working through this issue. We have now updated SAMIS with a new patch that should hopefully solve the issue. You will need to clear your browser cache in order for this to work.
You can clear your internet browsers' cache by following the steps from the below website:
https://www.wikihow.com/Clear-Your-Browser%27s-Cache
9 previous updates
Problems printing after upgrading to macOS 14.4 Sonoma on managed devices
Resolved 22 March 2024 at 14:28 UTC
An update has now been rolled out and this issue is now resolved.
1 previous update
Issue affecting Business World (Agresso)
Resolved 19 March 2024 at 16:28 UTC
Normal Business World (Agresso) service is resumed.
1 previous update
Network issues in 10E (SoM)
Resolved 12 March 2024 at 11:38 UTC
This issue should now be resolved.
1 previous update
SAMIS Slow to Log On, Some users may see error message when saving
Resolved 27 February 2024 at 10:59 UTC
This issue has now been resolved.
1 previous update
Problems accessing Microsoft 365 apps
Resolved 2 February 2024 at 12:07 UTC
Microsoft have now resolved this issue.
1 previous update
Exam Timetable Currently Unavailable
Resolved 18 January 2024 at 09:03 UTC
We believe this issue is now resolved, please try to access your exam timetable again, if you are still experiencing problems please log a ticket through go.bath.ac.uk/it-help and for urgent enquiries please contact the Exams Office emergency helpline on +44 (0)1225 387500
1 previous update
Problems with Agresso web and desktop client
Resolved 18 January 2024 at 14:59 UTC
This issue is now resolved.
7 previous updates
Issues with Room Service and Sendsuite
Resolved 15 January 2024 at 13:58 UTC
The main issue is now resolved. Apologies for any inconvenience caused.
3 previous updates
Issues affecting auth.bath (access to Moodle, Typecase, signing in, etc)
Resolved 11 January 2024 at 16:03 UTC
This issue has now been resolved and we apologise for any inconvenience caused.
1 previous update