Previous incidents
SAMIS "auto-logout" issue
Resolved Mar 25 at 10:04am GMT
Thank you for your patience whilst we are working through this issue. We have now updated SAMIS with a new patch that should hopefully solve the issue. You will need to clear your browser cache in order for this to work.
You can clear your internet browsers' cache by following the steps from the below website:
https://www.wikihow.com/Clear-Your-Browser%27s-Cache
9 previous updates
Problems printing after upgrading to macOS 14.4 Sonoma on managed devices
Resolved Mar 22 at 02:28pm GMT
An update has now been rolled out and this issue is now resolved.
1 previous update
Issue affecting Business World (Agresso)
Resolved Mar 19 at 04:28pm GMT
Normal Business World (Agresso) service is resumed.
1 previous update
Network issues in 10E (SoM)
Resolved Mar 12 at 11:38am GMT
This issue should now be resolved.
1 previous update
SAMIS Slow to Log On, Some users may see error message when saving
Resolved Feb 27 at 10:59am GMT
This issue has now been resolved.
1 previous update
Problems accessing Microsoft 365 apps
Resolved Feb 02 at 12:07pm GMT
Microsoft have now resolved this issue.
1 previous update
Exam Timetable Currently Unavailable
Resolved Jan 18 at 09:03am GMT
We believe this issue is now resolved, please try to access your exam timetable again, if you are still experiencing problems please log a ticket through go.bath.ac.uk/it-help and for urgent enquiries please contact the Exams Office emergency helpline on +44 (0)1225 387500
1 previous update
Problems with Agresso web and desktop client
Resolved Jan 18 at 02:59pm GMT
This issue is now resolved.
7 previous updates
Issues with Room Service and Sendsuite
Resolved Jan 15 at 01:58pm GMT
The main issue is now resolved. Apologies for any inconvenience caused.
3 previous updates
Issues affecting auth.bath (access to Moodle, Typecase, signing in, etc)
Resolved Jan 11 at 04:03pm GMT
This issue has now been resolved and we apologise for any inconvenience caused.
1 previous update