Previous incidents

December 2023
Dec 18, 2023
1 incident

files.bath.ac.uk is currently experiencing issues

Degraded

Resolved Jul 05 at 09:00am BST

This issue is now resolved - the files.bath web interface can now access "ResearchProjects" again.

1 previous update
Dec 15, 2023
1 incident

Issues connecting to eduroam from Windows 11 devices

Degraded

Resolved Jan 22 at 10:18am GMT

Microsoft have resolved the issue through a Windows Update release in Jan 2024

2 previous updates
Dec 14, 2023
1 incident

bath-staff.libcal.com is currently unavailable

Downtime

Resolved Dec 15 at 09:00am GMT

Following escalating this issue to LibCal we are pleased to say that the service is now operating as usual.

1 previous update
Dec 13, 2023
1 incident

Single-sign on not working

Downtime

Resolved Dec 13 at 08:55am GMT

Issues with single sign on have now been resolved. There was a load balancing issue with the auth.bath servers early this morning which was preventing logins to various systems. You may need to refresh the page, but you should now be able to access the systems.

1 previous update
November 2023
Nov 24, 2023
1 incident

Unidesk performance is currently slow and log ins may fail

Degraded

Resolved Nov 27 at 01:29pm GMT

This issue has now been resolved.

1 previous update
Nov 22, 2023
2 incidents

Wiki currently unavailable

Downtime

Resolved Nov 23 at 05:45pm GMT

This issue has now been resolved.

2 previous updates

Re:View / Panopto Scheduler currently unavailable

Degraded

Resolved Nov 22 at 11:26am GMT

This issue has now been resolved.

1 previous update
Nov 10, 2023
1 incident

Microsoft 365 Services including services which use Microsoft Log Ins

Degraded

Resolved Nov 10 at 12:50pm GMT

Microsoft have now resolved this issue ans services are now working as expected.

2 previous updates
October 2023
Oct 30, 2023
1 incident

Moodle running slowly with some users unable to log in

Degraded

Resolved Oct 30 at 03:00pm GMT

This issue has now been resolved.

1 previous update
Oct 18, 2023
1 incident

Network disruption to Scala building

Degraded

Resolved Oct 18 at 12:33pm BST

Service now restored to building.

1 previous update
Oct 10, 2023
1 incident

4 West South Side of Building electrical problems : No network or WiFi

Degraded

Resolved Oct 10 at 09:08am BST

Campus Infrastructure have now resolved this issue.

1 previous update
Oct 09, 2023
2 incidents

Moodle running extremely slowly with some users unable to log in

Degraded

Resolved Oct 10 at 11:27am BST

This issue has now been solved.

5 previous updates

Wake on Lan (WoL) Errors

Degraded

Resolved Oct 09 at 10:01am BST

This issue has now been resolved.

1 previous update
Oct 04, 2023
1 incident

ReView / Panopto Scheduled Recordings Currently Not Starting

Degraded

Resolved Oct 04 at 11:01am BST

Scheduled recordings are now working as expected, we are investigating the cause of the earlier failures.

1 previous update
Oct 02, 2023
1 incident

Web Room Bookings (BORRS) is currently down

Degraded

Resolved Oct 02 at 02:55pm BST

We have resolved this issue now. Apologies for any inconvenience caused.

1 previous update