Previous incidents
Power Issues in 10 East Affecting the Network
Resolved 30 January 2025 at 09:00 UTC
This issue is now resolved.
1 previous update
Issue affecting TOPdesk search (for Operators)
Resolved 28 January 2025 at 10:25 UTC
TOPdesk search is functional. This issue is now resolved.
TOPdesk have informed us that "a more thorough investigation will be underway as to how the search is handled, meanwhile a new search mechanism will be released later this year all together according to the development plan".
2 previous updates
Network issues in Quads
Resolved 23 January 2025 at 10:20 UTC
This issue is now resolved.
2 previous updates
Issue affecting various M365 services
Resolved 22 January 2025 at 09:00 UTC
We can confirm this morning that this issue is now resolved.
2 previous updates
Issue affecting TOPdesk mail imports
Resolved 20 December 2024 at 17:10 UTC
This issue is now resolved.
2 previous updates
Wiki (Confluence) currently unavailable - 503 error
Resolved 19 December 2024 at 10:24 UTC
This issue is now resolved.
1 previous update
Issue affecting SAMIS <> Applicant CRM link
Resolved 18 December 2024 at 08:35 UTC
We are pleased to inform you that the issue affecting the integration between SAMIS and the Applicant CRM has been fully resolved. The underlying cause was identified as specific data irregularities, which have now been addressed.
2 previous updates
iSecure Server Certificate expired
Resolved 9 December 2024 at 09:35 UTC
This issue is now resolved.
1 previous update
Power (resulting in network) issues in John Wood, RUH (RICE), Wolfson
Resolved 5 December 2024 at 14:30 UTC
This issue is now resolved.
2 previous updates
Network issues in 2 West
Resolved 3 December 2024 at 13:59 UTC
This issue has been resolved.
1 previous update
CRMs (D365) not sending or receiving email
Resolved 26 November 2024 at 11:05 UTC
Our technical resolver team has checked all CRMs, and can confirm that this issue is now resolved.
4 previous updates
TOPdesk degraded (slow) mail import performance
Resolved 26 November 2024 at 10:50 UTC
Microsoft has confirmed that the root cause of this issue has been resolved.
1 previous update
Issue affecting SAMIS API integrations (Lecture Capture, Panopto Scheduler)
Resolved 13 November 2024 at 11:31 UTC
This issue is now resolved.
1 previous update