Previous incidents
Power Issues in 10 East Affecting the Network
Resolved Jan 30, 2025 at 09:00am UTC
This issue is now resolved.
1 previous update
Issue affecting TOPdesk search (for Operators)
Resolved Jan 28, 2025 at 10:25am UTC
TOPdesk search is functional. This issue is now resolved.
TOPdesk have informed us that "a more thorough investigation will be underway as to how the search is handled, meanwhile a new search mechanism will be released later this year all together according to the development plan".
2 previous updates
Network issues in Quads
Resolved Jan 23, 2025 at 10:20am UTC
This issue is now resolved.
2 previous updates
Issue affecting various M365 services
Resolved Jan 22, 2025 at 09:00am UTC
We can confirm this morning that this issue is now resolved.
2 previous updates
Issue affecting TOPdesk mail imports
Resolved Dec 20, 2024 at 05:10pm UTC
This issue is now resolved.
2 previous updates
Wiki (Confluence) currently unavailable - 503 error
Resolved Dec 19, 2024 at 10:24am UTC
This issue is now resolved.
1 previous update
Issue affecting SAMIS <> Applicant CRM link
Resolved Dec 18, 2024 at 08:35am UTC
We are pleased to inform you that the issue affecting the integration between SAMIS and the Applicant CRM has been fully resolved. The underlying cause was identified as specific data irregularities, which have now been addressed.
2 previous updates
iSecure Server Certificate expired
Resolved Dec 09, 2024 at 09:35am UTC
This issue is now resolved.
1 previous update
Power (resulting in network) issues in John Wood, RUH (RICE), Wolfson
Resolved Dec 05, 2024 at 02:30pm UTC
This issue is now resolved.
2 previous updates
Network issues in 2 West
Resolved Dec 03, 2024 at 01:59pm UTC
This issue has been resolved.
1 previous update
CRMs (D365) not sending or receiving email
Resolved Nov 26, 2024 at 11:05am UTC
Our technical resolver team has checked all CRMs, and can confirm that this issue is now resolved.
4 previous updates
TOPdesk degraded (slow) mail import performance
Resolved Nov 26, 2024 at 10:50am UTC
Microsoft has confirmed that the root cause of this issue has been resolved.
1 previous update
Issue affecting SAMIS API integrations (Lecture Capture, Panopto Scheduler)
Resolved Nov 13, 2024 at 11:31am UTC
This issue is now resolved.
1 previous update