Previous incidents

April 2025
Apr 30, 2025
1 incident

Guest Wi-Fi Currently Unavailable

Degraded

Resolved Apr 30 at 12:40pm BST

This issue has now been resolved.

1 previous update

Apr 28, 2025
1 incident

Issue Affecting auth.bath.ac.uk Single Sign-on

Degraded

Resolved Apr 28 at 12:20pm BST

This issue is now resolved.

1 previous update

Apr 24, 2025
3 incidents

Module Selection Option Not Appearing (in SAMIS)

Degraded

Resolved Apr 24 at 01:55pm BST

This issue is now resolved.

1 previous update

Issue affecting the Tier 4 Booking System

Degraded

Resolved Apr 24 at 12:40pm BST

This issue is now resolved.

1 previous update

Website Search Function Issue: '504 Gateway Time-out'

Degraded

Resolved Apr 24 at 10:10am BST

Search performance has returned to normal, and the incident is now resolved.

3 previous updates

Apr 23, 2025
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Apr 24 at 08:20am BST

This issue is now resolved.

1 previous update

Apr 22, 2025
1 incident

Agresso Web and Desktop Client currently unavailable

Downtime

Resolved Apr 22 at 03:45pm BST

This issue is now resolved.

2 previous updates

Apr 16, 2025
1 incident

Self Service for macOS and iOS is unavailable

Degraded

Resolved Apr 16 at 02:40pm BST

This issue is now resolved.

1 previous update

Apr 04, 2025
1 incident

Issue Affecting the EssayWriter Software

Degraded

Resolved Apr 10 at 02:04pm BST

This issue has now been resolved.

1 previous update

Apr 02, 2025
1 incident

Issue Affecting External Calling

Degraded

Resolved Apr 04 at 08:30am BST

This issue has now been resolved by our external partner/supplier.

2 previous updates

March 2025
Mar 27, 2025
1 incident

Eduroam Access Issue for Some PGR Mac Users

Degraded

Resolved Apr 04 at 11:00am BST

This issue is now resolved.

3 previous updates

Mar 26, 2025
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Mar 28 at 08:15am GMT

This issue is now resolved.

4 previous updates

Mar 21, 2025
2 incidents

Issue affecting access to various systems/applications

Degraded

Resolved Mar 24 at 12:00pm GMT

We believe the majority of affected applications and services have now been restored. However, some lesser-known instances may still be experiencing issues.

If you encounter an application or service displaying a 'Sorry, but we're having trouble signing you in' message, please log a ticket via the Self-Service Portal, and include details of the error ...

6 previous updates

Network issues across various campus locations

Degraded

Resolved Mar 21 at 10:37am GMT

Access to our network has been restored.

3 previous updates

Mar 19, 2025
1 incident

Agresso - Intermittent "Server Error" Issue

Degraded

Resolved May 06 at 12:00pm BST

This issue is now resolved.

2 previous updates

Mar 18, 2025
1 incident

Phone Service Issue

Degraded

Resolved Mar 18 at 08:57am GMT

This issue is now resolved.

1 previous update

Mar 13, 2025
1 incident

Multiple issues due to overnight power outage

Degraded

Resolved Mar 14 at 11:00am GMT

All residual issues are now resolved.

4 previous updates

Mar 12, 2025
1 incident

SensusAccess is currently unavailabe

Degraded

Resolved Mar 13 at 09:38am GMT

SensusAccess have now resolved this issue.

1 previous update

February 2025
Feb 27, 2025
1 incident

SAMIS performance issues to high traffic (results)

Degraded

Resolved Feb 28 at 10:00am GMT

This issue is now resolved.

2 previous updates

Feb 20, 2025
1 incident

Issue affecting SAMIS Business Objects Reports

Degraded

Resolved Feb 25 at 08:30pm GMT

This issue is now resolved.

2 previous updates