Previous incidents
Eduroam Access Issue for Some PGR Mac Users
Resolved Apr 04 at 11:00am BST
This issue is now resolved.
3 previous updates
Issue affecting TOPdesk search (for Operators)
Resolved Mar 28 at 08:15am GMT
This issue is now resolved.
4 previous updates
Issue affecting access to various systems/applications
Resolved Mar 24 at 12:00pm GMT
We believe the majority of affected applications and services have now been restored. However, some lesser-known instances may still be experiencing issues.
If you encounter an application or service displaying a 'Sorry, but we're having trouble signing you in' message, please log a ticket via the Self-Service Portal, and include details of the error ...
6 previous updates
Network issues across various campus locations
Resolved Mar 21 at 10:37am GMT
Access to our network has been restored.
3 previous updates
Agresso - Intermittent "Server Error" Issue
Updated Apr 22 at 11:50am BST
We are continuing to work with our supplier on the intermittent “Server Error” issue affecting Agresso.
In the majority of cases, clearing cookies and cache, restarting the browser or using a different browser appears to resolve the issue.
We appreciate your patience and will provide further updates as soon as we have more information.
6 previous updates
Phone Service Issue
Resolved Mar 18 at 08:57am GMT
This issue is now resolved.
1 previous update
Multiple issues due to overnight power outage
Resolved Mar 14 at 11:00am GMT
All residual issues are now resolved.
4 previous updates
SensusAccess is currently unavailabe
Resolved Mar 13 at 09:38am GMT
SensusAccess have now resolved this issue.
1 previous update
SAMIS performance issues to high traffic (results)
Resolved Feb 28 at 10:00am GMT
This issue is now resolved.
2 previous updates
Issue affecting SAMIS Business Objects Reports
Resolved Feb 25 at 08:30pm GMT
This issue is now resolved.
2 previous updates
Power Issues in 10 East Affecting the Network
Resolved Jan 30 at 09:00am GMT
This issue is now resolved.
1 previous update
Issue affecting TOPdesk search (for Operators)
Resolved Jan 28 at 10:25am GMT
TOPdesk search is functional. This issue is now resolved.
TOPdesk have informed us that "a more thorough investigation will be underway as to how the search is handled, meanwhile a new search mechanism will be released later this year all together according to the development plan".
2 previous updates
Network issues in Quads
Resolved Jan 23 at 10:20am GMT
This issue is now resolved.
2 previous updates
Issue affecting various M365 services
Resolved Jan 22 at 09:00am GMT
We can confirm this morning that this issue is now resolved.
2 previous updates