Previous incidents

June 2025
No incidents reported
May 2025
May 29, 2025
1 incident

Bath.ac.uk – Search Functionality Issue

Degraded

Created May 29 at 11:20am BST

We are experiencing problems with our site search and are working to resolve them as soon as possible. We are aware of the issue, so there is no need to contact web support to report this problem.

In the meantime, if you are experiencing any issues with the site search, we recommend that you use an external search engine such as Google if you need to look for information on our website.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.

May 28, 2025
1 incident

Network and Wi-Fi disruption in Canal Wharf

Degraded

Resolved May 28 at 11:45am BST

This issue is now resolved.

1 previous update

May 27, 2025
1 incident

Business Objects for SAMIS - Users cannot open reports

Degraded

Resolved May 27 at 11:25am BST

This issue is now resolved.

1 previous update

May 23, 2025
1 incident

SAMIS Business Objects – Search Functionality Unavailable

Degraded

Resolved May 29 at 12:08pm BST

This issue is now resolved.

1 previous update

May 21, 2025
1 incident

Issue affecting Examinations Timetables (SAMIS)

Degraded

Resolved May 21 at 08:45am BST

This issue is now resolved.This issue is now resolved.

1 previous update

May 20, 2025
1 incident

Issue affecting MyTimetable

Downtime

Resolved May 21 at 08:15am BST

This issue is now resolved.

1 previous update

May 19, 2025
2 incidents

Issue affecting Business World (Agresso) Authentication

Degraded

Resolved May 19 at 09:35am BST

The issue affecting Business World (Agresso) authentication has now been resolved.

1 previous update

Issue affecting SAMIS Authentication

Degraded

Resolved May 19 at 09:35am BST

The issue affecting SAMIS authentication has now been resolved.

1 previous update

May 16, 2025
1 incident

Issue affecting VPN (when authenticating via MFA)

Degraded

Resolved May 16 at 01:35pm BST

This issue is now resolved.

1 previous update

May 15, 2025
2 incidents

Applicant CRM - Email to Case Conversion Issue

Degraded

Resolved May 16 at 02:20pm BST

This issue is now resolved.

2 previous updates

Issue affecting various SAMIS integrations

Degraded

Resolved May 15 at 10:00am BST

This issue is now resolved.

1 previous update

May 14, 2025
1 incident

Network and Wi-Fi issue in Clevelands, Canal Wharf & Holburne Museum

Degraded

Resolved May 14 at 09:35am BST

This issue is now resolved.

2 previous updates

April 2025
Apr 30, 2025
1 incident

Guest Wi-Fi Currently Unavailable

Degraded

Resolved Apr 30 at 12:40pm BST

This issue has now been resolved.

1 previous update

Apr 28, 2025
1 incident

Issue Affecting auth.bath.ac.uk Single Sign-on

Degraded

Resolved Apr 28 at 12:20pm BST

This issue is now resolved.

1 previous update

Apr 24, 2025
3 incidents

Module Selection Option Not Appearing (in SAMIS)

Degraded

Resolved Apr 24 at 01:55pm BST

This issue is now resolved.

1 previous update

Issue affecting the Tier 4 Booking System

Degraded

Resolved Apr 24 at 12:40pm BST

This issue is now resolved.

1 previous update

Website Search Function Issue: '504 Gateway Time-out'

Degraded

Resolved Apr 24 at 10:10am BST

Search performance has returned to normal, and the incident is now resolved.

3 previous updates

Apr 23, 2025
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Apr 24 at 08:20am BST

This issue is now resolved.

1 previous update

Apr 22, 2025
1 incident

Agresso Web and Desktop Client currently unavailable

Downtime

Resolved Apr 22 at 03:45pm BST

This issue is now resolved.

2 previous updates

Apr 16, 2025
1 incident

Self Service for macOS and iOS is unavailable

Degraded

Resolved Apr 16 at 02:40pm BST

This issue is now resolved.

1 previous update

Apr 04, 2025
1 incident

Issue Affecting the EssayWriter Software

Degraded

Resolved Apr 10 at 02:04pm BST

This issue has now been resolved.

1 previous update

Apr 02, 2025
1 incident

Issue Affecting External Calling

Degraded

Resolved Apr 04 at 08:30am BST

This issue has now been resolved by our external partner/supplier.

2 previous updates