Previous incidents
MySQL Issues
Resolved Jun 11 at 03:27pm BST
Service Now Restored
DDaT have identified an issue with our MySQL database infrastructure. Our teams are working on a resolution and will provide an update as soon as we can.
Services currently known to be affected are:
go.bath.ac.uk
REDCap
Problems accessing Business Objects for SAMIS Reports
Resolved Jun 11 at 07:05pm BST
This issue is now resolved.
1 previous update
John Wood A-D WiFi Currently unavailable
Resolved Jun 09 at 12:07pm BST
John Wood is closed for refurbishment.
1 previous update
Account Issuing Unavailable
Resolved Jun 05 at 01:33pm BST
This issue has now been resolved.
1 previous update
iTrent, Stonefish, Person Finder Slow / Unavailable
Resolved Jun 05 at 01:32pm BST
This issue has now been resolved.
1 previous update
Account Issuing Unavailable
Resolved Jun 03 at 10:46am BST
Account issuing is now available, we apologise for any inconvenience caused by this unexpected down time.
1 previous update
iTrent ESS and MSS currently unavailable
Resolved Jun 03 at 10:34am BST
iTrent ESS and MSS are now available, we apologise for any inconvenience caused by this unexpected down time.
1 previous update
Bath.ac.uk – Search Functionality Issue
Resolved Jun 09 at 10:38am BST
This issues has now been resolved.
1 previous update
Network and Wi-Fi disruption in Canal Wharf
Resolved May 28 at 11:45am BST
This issue is now resolved.
1 previous update
Business Objects for SAMIS - Users cannot open reports
Resolved May 27 at 11:25am BST
This issue is now resolved.
1 previous update
SAMIS Business Objects – Search Functionality Unavailable
Resolved May 23 at 04:56pm BST
This issue is now resolved.
1 previous update
Issue affecting Examinations Timetables (SAMIS)
Resolved May 21 at 08:45am BST
This issue is now resolved.This issue is now resolved.
1 previous update
Issue affecting MyTimetable
Resolved May 21 at 08:15am BST
This issue is now resolved.
1 previous update
Issue affecting SAMIS Authentication
Resolved May 19 at 09:35am BST
The issue affecting SAMIS authentication has now been resolved.
1 previous update
Issue affecting Business World (Agresso) Authentication
Resolved May 19 at 09:35am BST
The issue affecting Business World (Agresso) authentication has now been resolved.
1 previous update
Issue affecting VPN (when authenticating via MFA)
Resolved May 16 at 01:35pm BST
This issue is now resolved.
1 previous update
Applicant CRM - Email to Case Conversion Issue
Resolved May 16 at 02:20pm BST
This issue is now resolved.
2 previous updates
Issue affecting various SAMIS integrations
Resolved May 15 at 10:00am BST
This issue is now resolved.
1 previous update
Network and Wi-Fi issue in Clevelands, Canal Wharf & Holburne Museum
Resolved May 14 at 09:35am BST
This issue is now resolved.
2 previous updates
Guest Wi-Fi Currently Unavailable
Resolved Apr 30 at 12:40pm BST
This issue has now been resolved.
1 previous update
Issue Affecting auth.bath.ac.uk Single Sign-on
Resolved Apr 28 at 12:20pm BST
This issue is now resolved.
1 previous update
Module Selection Option Not Appearing (in SAMIS)
Resolved Apr 24 at 01:55pm BST
This issue is now resolved.
1 previous update
Issue affecting the Tier 4 Booking System
Resolved Apr 24 at 12:40pm BST
This issue is now resolved.
1 previous update
Website Search Function Issue: '504 Gateway Time-out'
Resolved Apr 24 at 10:10am BST
Search performance has returned to normal, and the incident is now resolved.
3 previous updates
Issue affecting TOPdesk search (for Operators)
Resolved Apr 24 at 08:20am BST
This issue is now resolved.
1 previous update
Agresso Web and Desktop Client currently unavailable
Resolved Apr 22 at 03:45pm BST
This issue is now resolved.
2 previous updates
Self Service for macOS and iOS is unavailable
Resolved Apr 16 at 02:40pm BST
This issue is now resolved.
1 previous update
Issue Affecting the EssayWriter Software
Resolved Apr 10 at 02:04pm BST
This issue has now been resolved.
1 previous update
Issue Affecting External Calling
Resolved Apr 04 at 08:30am BST
This issue has now been resolved by our external partner/supplier.
2 previous updates