Previous incidents

We are aware of the issue and are investigating.

this issue has now been resolved.

We have identified the cause and this issue is now resolved.

We have received multiple reports of users seeing a “Can’t Access Accounting Server” error when attempting to print. SHARP, the University’s print service provider, has advised the following steps, which should restore the device to service:
1. Power off the printer.
2. Unplug it from the wall.
3. Wait 30 seconds.
4. Plug it back in and power it on.

This should allow the device to reconnect and come back online. If the issue persists after following these steps, please contact the [Service ...

This issue is now resolved.

On Monday 16 February, all scheduled lecture recordings due to start at 16:15 failed to begin. This was caused by a network issue earlier in the day which required servers to be restarted, and the Panopto scheduling service did not restart cleanly as a result. The issue was identified and resolved shortly afterwards; however, this occurred approximately three minutes too late for the affected recordings to start.

We apologise for the disruption ca...

This issue is now resolved.

We are continuing to investigate an issue affecting Apple iPhone and iPad devices, where users may intermittently encounter an “Incompatible Browser” error when attempting to install the VPN from connect.bath.ac.uk.

In the meantime, users can still configure VPN access by following the Manual VPN Setup Instructions.

We will share further updates as soon as more information becomes available, and apologise for any inconvenience this may cause.

We're marking this incident as resolved due to its intermittent nature.

However, we will leave the notice banner at the top of https://status.bath.ac.uk/, which reads:

Business World (Agresso) – Intermittent "Server Error" Message

We are aware of an issue where some users may see a “Server Error in ‘/BusinessWorld’ Application” message. Waiting a few seconds and refreshing your browser window typically resolves the issue.

This issue is now resolved.

This issue is now resolved.

This issue is now resolved.