Previous incidents

Printing of payslips through iTrent is currently unavailable and will result in an error message being displayed, we are aware of the problem and are working with the suppliers to resolve.

We are investigating an issue affecting TOPdesk's search functionality (for Operators).

The issue impacts the search functionality only.  You can still directly open tickets by entering "I25-XXXXXXX" into the search field and hitting the search button.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.

This issue is ongoing and may impact other SAMIS reporting, the developer is aware and is working on a fix.

All other features working as normal.

A support case has been raised with the developer, and we are awaiting further updates.

In the meantime, users who need a transcript should follow the standard guidance from Academic Registry.

We apologise for any inconvenience caused and will provide further updates as soon as possible.

This issue is now resolved.

This incident has been resolved.

This issue is now resolved.

This issue is now resolved.

Service has now been restored following an outage of around 20 minutes. We believe the issue was power-related, but we are awaiting confirmation from Campus Infrastructure.