Previous incidents
connect.bath.ac.uk - Unavailable
Resolved Dec 17, 2025 at 2:10pm UTC
This issue is resolved.
1 previous update
SAMIS & Moodle – Teacher+ Role Issue
Resolved Dec 12, 2025 at 8:45am UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved Dec 10, 2025 at 8:00am UTC
This issue is now resolved.
1 previous update
Copilot - Access Issue
Resolved Dec 9, 2025 at 4:50pm UTC
This issue is now resolved.
According to Microsoft: "We’ve identified a recent policy change that impacted service traffic balancing. We’ve reverted this change in one of the affected EU environments and have observed a significant improvement in overall service health."
4 previous updates
iTrent - Unable to Print Payslips
Resolved Dec 9, 2025 at 9:00am UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved Dec 5, 2025 at 9:15am UTC
This issue is now resolved.
1 previous update
SAMIS - Academic Transcript Tool (& Other Reports)
Resolved Dec 12, 2025 at 9:30am UTC
This issue is now resolved.
3 previous updates
Microsoft Power Automate - Potential Issues
Resolved Nov 20, 2025 at 3:00pm UTC
This issue is now resolved.
1 previous update
Cloudflare - Issues
Resolved Nov 19, 2025 at 8:00am UTC
This incident has been resolved.
4 previous updates
Secure Downloads - 'Service Unavailable' Error
Resolved Nov 6, 2025 at 10:08am UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved Nov 6, 2025 at 8:55am UTC
This issue is now resolved.
1 previous update
Wi-Fi & Ethernet - Clevelands Building
Resolved Nov 4, 2025 at 10:45am UTC
Service has now been restored following an outage of around 20 minutes. We believe the issue was power-related, but we are awaiting confirmation from Campus Infrastructure.
1 previous update
Agresso Web - Unavailable (Timeout Error)
Resolved Oct 30, 2025 at 8:45am UTC
This issue is now resolved.
2 previous updates
Applicant CRM - Messages are not being tracked (Applicant CRM, Student Journe...
Resolved Oct 29, 2025 at 12:35pm UTC
The cause was identified as a Microsoft outage, and the service has now been restored.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved Oct 29, 2025 at 8:00am UTC
This issue is now resolved.
1 previous update
Panopto Scheduler - Access Issue
Resolved Oct 27, 2025 at 2:45pm UTC
This issue is now resolved.
1 previous update
Teams Calling - Intermittent Issues
Resolved Oct 29, 2025 at 9:00am UTC
We are marking this issue as resolved, as Teams Calling services have now stabilised following action taken by our network provider.
The underlying fault was outside the University’s network and has been mitigated through a failover implemented by the provider. They continue to investigate the root cause and will complete further work to fully resolve the issue.
We will continue to monitor the service.
2 previous updates
ChemDraw - Licensing Issues
Resolved Oct 27, 2025 at 8:45am UTC
This issue is now resolved.
1 previous update
Agresso - Error: "An error occurred while sending the request"
Resolved Oct 22, 2025 at 10:30pm UTC
This issue is now resolved.
6 previous updates
ACE AVD Pool - "Session Ended" Error Message
Resolved Oct 16, 2025 at 2:45pm UTC
This issue is now resolved.
2 previous updates
Wi-Fi & Ethernet - Woodland Court
Resolved Oct 16, 2025 at 12:10pm UTC
This issue is now resolved.
1 previous update
Agresso - Intermittent "Server Error"
Resolved Oct 10, 2025 at 7:00am UTC
The issue has now been resolved, and services should be restored to normal operations. If you experience any further difficulties, we recommend clearing your browser cache and cookies, as this often resolves residual access problems.
4 previous updates
Microsoft Office 365 - Applications Not Opening
Resolved Oct 13, 2025 at 8:00am UTC
This issue is now resolved.
4 previous updates
TOPdesk - Email 'Error' Message
Resolved Oct 7, 2025 at 2:00pm UTC
This issue is now resolved.
3 previous updates
Physics Servers (py-dirac & py-bullett) - Issues
Resolved Oct 6, 2025 at 2:10pm UTC
This issue is now resolved.
1 previous update
TOPdesk Self Service Portal Unavailable Message
Resolved Oct 4, 2025 at 10:06am UTC
This issue has now been resolved.
1 previous update
Syllabus+ and Room Bookings - Loading Issue
Resolved Oct 3, 2025 at 12:30pm UTC
This issue is now resolved.
1 previous update
iTrent - Person Finder Integration Issue
Resolved Oct 2, 2025 at 9:00am UTC
This issue is now resolved.
2 previous updates