Previous incidents
connect.bath.ac.uk - Unavailable
Resolved 17 December 2025 at 14:10 UTC
This issue is resolved.
1 previous update
SAMIS & Moodle – Teacher+ Role Issue
Resolved 12 December 2025 at 08:45 UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved 10 December 2025 at 08:00 UTC
This issue is now resolved.
1 previous update
Copilot - Access Issue
Resolved 9 December 2025 at 16:50 UTC
This issue is now resolved.
According to Microsoft: "We’ve identified a recent policy change that impacted service traffic balancing. We’ve reverted this change in one of the affected EU environments and have observed a significant improvement in overall service health."
4 previous updates
iTrent - Unable to Print Payslips
Resolved 9 December 2025 at 09:00 UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved 5 December 2025 at 09:15 UTC
This issue is now resolved.
1 previous update
SAMIS - Academic Transcript Tool (& Other Reports)
Resolved 12 December 2025 at 09:30 UTC
This issue is now resolved.
3 previous updates
Microsoft Power Automate - Potential Issues
Resolved 20 November 2025 at 15:00 UTC
This issue is now resolved.
1 previous update
Cloudflare - Issues
Resolved 19 November 2025 at 08:00 UTC
This incident has been resolved.
4 previous updates
Secure Downloads - 'Service Unavailable' Error
Resolved 6 November 2025 at 10:08 UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved 6 November 2025 at 08:55 UTC
This issue is now resolved.
1 previous update
Wi-Fi & Ethernet - Clevelands Building
Resolved 4 November 2025 at 10:45 UTC
Service has now been restored following an outage of around 20 minutes. We believe the issue was power-related, but we are awaiting confirmation from Campus Infrastructure.
1 previous update
Agresso Web - Unavailable (Timeout Error)
Resolved 30 October 2025 at 08:45 UTC
This issue is now resolved.
2 previous updates
Applicant CRM - Messages are not being tracked (Applicant CRM, Student Journe...
Resolved 29 October 2025 at 12:35 UTC
The cause was identified as a Microsoft outage, and the service has now been restored.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved 29 October 2025 at 08:00 UTC
This issue is now resolved.
1 previous update
Panopto Scheduler - Access Issue
Resolved 27 October 2025 at 14:45 UTC
This issue is now resolved.
1 previous update
Teams Calling - Intermittent Issues
Resolved 29 October 2025 at 09:00 UTC
We are marking this issue as resolved, as Teams Calling services have now stabilised following action taken by our network provider.
The underlying fault was outside the University’s network and has been mitigated through a failover implemented by the provider. They continue to investigate the root cause and will complete further work to fully resolve the issue.
We will continue to monitor the service.
2 previous updates
ChemDraw - Licensing Issues
Resolved 27 October 2025 at 08:45 UTC
This issue is now resolved.
1 previous update
Agresso - Error: "An error occurred while sending the request"
Resolved 22 October 2025 at 22:30 UTC
This issue is now resolved.
6 previous updates
ACE AVD Pool - "Session Ended" Error Message
Resolved 16 October 2025 at 14:45 UTC
This issue is now resolved.
2 previous updates
Wi-Fi & Ethernet - Woodland Court
Resolved 16 October 2025 at 12:10 UTC
This issue is now resolved.
1 previous update
Agresso - Intermittent "Server Error"
Resolved 10 October 2025 at 07:00 UTC
The issue has now been resolved, and services should be restored to normal operations. If you experience any further difficulties, we recommend clearing your browser cache and cookies, as this often resolves residual access problems.
4 previous updates
Microsoft Office 365 - Applications Not Opening
Resolved 13 October 2025 at 08:00 UTC
This issue is now resolved.
4 previous updates
TOPdesk - Email 'Error' Message
Resolved 7 October 2025 at 14:00 UTC
This issue is now resolved.
3 previous updates
Physics Servers (py-dirac & py-bullett) - Issues
Resolved 6 October 2025 at 14:10 UTC
This issue is now resolved.
1 previous update
TOPdesk Self Service Portal Unavailable Message
Resolved 4 October 2025 at 10:06 UTC
This issue has now been resolved.
1 previous update
Syllabus+ and Room Bookings - Loading Issue
Resolved 3 October 2025 at 12:30 UTC
This issue is now resolved.
1 previous update
iTrent - Person Finder Integration Issue
Resolved 2 October 2025 at 09:00 UTC
This issue is now resolved.
2 previous updates