Previous incidents
TOPdesk - Search Functionality (for Operators)
Updated Aug 29 at 01:30pm BST
Our supplier has confirmed that the search re-indexing process is still running, but due to the size and activity level of our environment it is taking longer than expected. They have escalated this to their technical team for further advice.
We’ll continue to provide updates as soon as we know more.
3 previous updates
Engage - Authentication Issues
Resolved Aug 29 at 08:30am BST
This issue is now resolved.
1 previous update
SAMIS Client - "Access Denied" Authentication Issue
Resolved Aug 22 at 10:15am BST
This issue is now resolved. We apologise for any inconvenience caused.
1 previous update
Printing (PaperCut, UPS1, UPS2) - Potential Issues
Resolved Aug 21 at 11:30am BST
This issue has been resolved.
1 previous update
Labview - Licence Issue
Resolved Aug 21 at 09:40am BST
This issue is now resolved.
1 previous update
Issue affecting TOPdesk search (for Operators)
Resolved Aug 14 at 10:00am BST
This issue is now resolved.
1 previous update
Moodle Authentication Issue
Resolved Aug 07 at 02:30pm BST
This issue is now resolved.
1 previous update