Previous incidents
Agresso Web - Unavailable (Timeout Error)
Resolved Oct 30, 2025 at 8:45am UTC
This issue is now resolved.
2 previous updates
Applicant CRM - Messages are not being tracked (Applicant CRM, Student Journe...
Resolved Oct 29, 2025 at 12:35pm UTC
The cause was identified as a Microsoft outage, and the service has now been restored.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved Oct 29, 2025 at 8:00am UTC
This issue is now resolved.
1 previous update
Panopto Scheduler - Access Issue
Resolved Oct 27, 2025 at 2:45pm UTC
This issue is now resolved.
1 previous update
Teams Calling - Intermittent Issues
Resolved Oct 29, 2025 at 9:00am UTC
We are marking this issue as resolved, as Teams Calling services have now stabilised following action taken by our network provider.
The underlying fault was outside the University’s network and has been mitigated through a failover implemented by the provider. They continue to investigate the root cause and will complete further work to fully resolve the issue.
We will continue to monitor the service.
2 previous updates
ChemDraw - Licensing Issues
Resolved Oct 27, 2025 at 8:45am UTC
This issue is now resolved.
1 previous update
Agresso - Error: "An error occurred while sending the request"
Resolved Oct 22, 2025 at 10:30pm UTC
This issue is now resolved.
6 previous updates
ACE AVD Pool - "Session Ended" Error Message
Resolved Oct 16, 2025 at 2:45pm UTC
This issue is now resolved.
2 previous updates
Wi-Fi & Ethernet - Woodland Court
Resolved Oct 16, 2025 at 12:10pm UTC
This issue is now resolved.
1 previous update
Agresso - Intermittent "Server Error"
Resolved Oct 10, 2025 at 7:00am UTC
The issue has now been resolved, and services should be restored to normal operations. If you experience any further difficulties, we recommend clearing your browser cache and cookies, as this often resolves residual access problems.
4 previous updates
Microsoft Office 365 - Applications Not Opening
Resolved Oct 13, 2025 at 8:00am UTC
This issue is now resolved.
4 previous updates
TOPdesk - Email 'Error' Message
Resolved Oct 7, 2025 at 2:00pm UTC
This issue is now resolved.
3 previous updates
Physics Servers (py-dirac & py-bullett) - Issues
Resolved Oct 6, 2025 at 2:10pm UTC
This issue is now resolved.
1 previous update
TOPdesk Self Service Portal Unavailable Message
Resolved Oct 4, 2025 at 10:06am UTC
This issue has now been resolved.
1 previous update
Syllabus+ and Room Bookings - Loading Issue
Resolved Oct 3, 2025 at 12:30pm UTC
This issue is now resolved.
1 previous update
iTrent - Person Finder Integration Issue
Resolved Oct 2, 2025 at 9:00am UTC
This issue is now resolved.
2 previous updates
Authentication - Performance Issues
Resolved Sep 30, 2025 at 4:30pm UTC
This issue appears to have stabilised and is considered resolved.
1 previous update
Secure Downloads - 'Service Unavailable' Error
Resolved Sep 29, 2025 at 10:18am UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Functionality (for Operators)
Resolved Sep 25, 2025 at 8:00am UTC
This issue is now resolved.
1 previous update
Setup Assistant (Eduroam) - iOS Device Error
Resolved Oct 20, 2025 at 1:00pm UTC
This issue is now resolved.
2 previous updates
AdminDesk - Office Apps Licensing Issue
Resolved Sep 25, 2025 at 8:30am UTC
This issue is now resolved.
5 previous updates
TOPdesk - Search Unavailable (for Operators)
Resolved Sep 12, 2025 at 8:00am UTC
This issue is now resolved.
1 previous update
Panopto Scheduler - Certificate Issue
Resolved Sep 11, 2025 at 2:45pm UTC
This issue is now resolved.
1 previous update
TOPdesk Operator Mail Imports
Resolved Sep 8, 2025 at 11:00am UTC
TOPdesk have now resolved this issue and any stored emails will now be delivered.
1 previous update
Wellbeing Form - Currently Unavailable
Resolved Sep 5, 2025 at 4:00pm UTC
This issue is now resolved.
1 previous update
https://library.bath.ac.uk/ - Unavailable
Resolved Sep 5, 2025 at 10:55am UTC
This issue is now resolved.
1 previous update
TOPdesk - Search Functionality (for Operators)
Resolved Sep 2, 2025 at 7:15am UTC
This issue is now resolved.
5 previous updates
Engage - Authentication Issues
Resolved Aug 29, 2025 at 7:30am UTC
This issue is now resolved.
1 previous update
SAMIS Client - "Access Denied" Authentication Issue
Resolved Aug 22, 2025 at 9:15am UTC
This issue is now resolved. We apologise for any inconvenience caused.
1 previous update
Printing (PaperCut, UPS1, UPS2) - Potential Issues
Resolved Aug 21, 2025 at 10:30am UTC
This issue has been resolved.
1 previous update
Labview - Licence Issue
Resolved Aug 21, 2025 at 8:40am UTC
This issue is now resolved.
1 previous update
Issue affecting TOPdesk search (for Operators)
Resolved Aug 14, 2025 at 9:00am UTC
This issue is now resolved.
1 previous update
Moodle Authentication Issue
Resolved Aug 7, 2025 at 1:30pm UTC
This issue is now resolved.
1 previous update