Previous incidents
Agresso - Client Error: "An error occurred while sending the request"
Updated Oct 17 at 10:55am BST
We are again investigating an issue affecting the Agresso client, where users may see the error message: "An error occurred while sending the request."
We will provide further updates as soon as possible, and apologise for any inconvenience caused.
2 previous updates
ACE AVD Pool - "Session Ended" Error Message
Resolved Oct 16 at 03:45pm BST
This issue is now resolved.
2 previous updates
Network and Wi-Fi - Woodland Court
Resolved Oct 16 at 01:10pm BST
This issue is now resolved.
1 previous update
Agresso - Intermittent "Server Error"
Resolved Oct 10 at 08:00am BST
The issue has now been resolved, and services should be restored to normal operations. If you experience any further difficulties, we recommend clearing your browser cache and cookies, as this often resolves residual access problems.
4 previous updates
Microsoft Office 365 - Applications Not Opening
Resolved Oct 13 at 09:00am BST
This issue is now resolved.
4 previous updates
TOPdesk - Email 'Error' Message
Resolved Oct 07 at 03:00pm BST
This issue is now resolved.
3 previous updates
Physics Servers (py-dirac & py-bullett) - Issues
Resolved Oct 06 at 03:10pm BST
This issue is now resolved.
1 previous update
TOPdesk Self Service Portal Unavailable Message
Resolved Oct 04 at 11:06am BST
This issue has now been resolved.
1 previous update
Syllabus+ and Room Bookings - Loading Issue
Resolved Oct 03 at 01:30pm BST
This issue is now resolved.
1 previous update
iTrent - Person Finder Integration Issue
Resolved Oct 02 at 10:00am BST
This issue is now resolved.
2 previous updates
Authentication - Performance Issues
Resolved Sep 30 at 05:30pm BST
This issue appears to have stabilised and is considered resolved.
1 previous update
Secure Downloads - 'Service Unavailable' Error
Resolved Sep 29 at 11:18am BST
This issue is now resolved.
1 previous update
TOPdesk - Search Functionality (for Operators)
Resolved Sep 25 at 09:00am BST
This issue is now resolved.
1 previous update
Setup Assistant (Eduroam) - iOS Device Error
Updated Oct 17 at 09:00am BST
This issue is still ongoing. Our network team are actively working with the supplier (SecureW2) to resolve the problem. In the meantime, please continue to use the provided workaround to connect.
1 previous update
AdminDesk - Office Apps Licensing Issue
Resolved Sep 25 at 09:30am BST
This issue is now resolved.
5 previous updates
TOPdesk - Search Unavailable (for Operators)
Resolved Sep 12 at 09:00am BST
This issue is now resolved.
1 previous update
Panopto Scheduler - Certificate Issue
Resolved Sep 11 at 03:45pm BST
This issue is now resolved.
1 previous update
TOPdesk Operator Mail Imports
Resolved Sep 08 at 12:00pm BST
TOPdesk have now resolved this issue and any stored emails will now be delivered.
1 previous update
Wellbeing Form - Currently Unavailable
Resolved Sep 05 at 05:00pm BST
This issue is now resolved.
1 previous update
https://library.bath.ac.uk/ - Unavailable
Resolved Sep 05 at 11:55am BST
This issue is now resolved.
1 previous update
TOPdesk - Search Functionality (for Operators)
Resolved Sep 02 at 08:15am BST
This issue is now resolved.
5 previous updates
Engage - Authentication Issues
Resolved Aug 29 at 08:30am BST
This issue is now resolved.
1 previous update
SAMIS Client - "Access Denied" Authentication Issue
Resolved Aug 22 at 10:15am BST
This issue is now resolved. We apologise for any inconvenience caused.
1 previous update
Printing (PaperCut, UPS1, UPS2) - Potential Issues
Resolved Aug 21 at 11:30am BST
This issue has been resolved.
1 previous update
Labview - Licence Issue
Resolved Aug 21 at 09:40am BST
This issue is now resolved.
1 previous update
Issue affecting TOPdesk search (for Operators)
Resolved Aug 14 at 10:00am BST
This issue is now resolved.
1 previous update
Moodle Authentication Issue
Resolved Aug 07 at 02:30pm BST
This issue is now resolved.
1 previous update